Brad Parks

Inconsistent, poor quality, poor knowledge, no loaner cars available for someone who bought a brand new car that needs fixing is unacceptable cars available for someone who bought a brand new car that needs fixing is unacceptable More

by zuleimajh Verified Customer Verified Customer

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Brad was fine. He tried the best he could to help us. Pre sale manager Dustin was ok when we talked to him Friday. We asked uf we could put a deposit down to hold t He tried the best he could to help us. Pre sale manager Dustin was ok when we talked to him Friday. We asked uf we could put a deposit down to hold the truck till Saturday. The dealership wasn’t coming close to a cash offer we had for our trade in back at home which was 3 hrs away. Brad went to ask if they would take our deposit of $5000.00. He came back and said no!! Really???? But earlier in the day Brad had stated he had a couple coming in to put a deposit on a truck another couple was about to go test drive. Really???? So why wouldn’t they take ours??? Yes we were trying to get as much for our trade in as we could just like every other customer does. So we left and went home and sold our truck. Called the dealership about 10 minutes before they closed. Truck we wanted was still there. SO. We get up at 4:45AM to get there when they opened. We asked since we had a large chunk of cash could they come down on the price a little? Well Dustin came back over and VERY rudely said he wasn’t coming down on price at all and got up and left!!! As much as we had gone through for 2 weeks to find a truck we agreed to buy it. So after signing papers Brad came and got us when the truck was ready. I said well thank you for putting up with us. He said your fine. Brad took Jack out to truck showed him a couple things then left. NEVER SHOOK HIS HAND NOR SAID THANK YOU FOR YOUR BUSINESS!!!!! And Dustin (pre sale manager) never came back to say thank you for your business either. The nicest person we dealt with was the finance man. The whole transaction was uncomfortable They even said well we hide stuff to help us get what we need. If we had not been through so much the past 2 weeks in looking for a truck we probably would have walked out not buying it. More

by JACCATMUELLER Verified Customer Verified Customer

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Purchased my vehicle without even test driving it. From the sales person, Brad to the finance officer our experience was excellent. From the sales person, Brad to the finance officer our experience was excellent. More

by CJARCE Verified Customer Verified Customer

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It was a good experience buying the car. Brad great to work with and made the experience pleasant. Brad great to work with and made the experience pleasant. More

by JOHNSONCP00 Verified Customer Verified Customer

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Like most dealerships. Salesman was good, but finance guy tries to be a little shady to milk every last cent. Salesman was good, but finance guy tries to be a little shady to milk every last cent. More

by cargenbright Verified Customer Verified Customer

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We have bought two trucks from Heritage, we have also bought cars from other dealers. Comparatively speaking the performance and price at Heritage is always better bought cars from other dealers. Comparatively speaking the performance and price at Heritage is always better More

by scott.perrin Verified Customer Verified Customer

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Honest very helpful never any pressure a very pleasant experience which is amazing at a dealer ship experience which is amazing at a dealer ship More

by REDOAKBEAST Verified Customer Verified Customer

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vehicle was not checked out bought a vehicle drove off and the engine light come on and they could not get it fixed because there was no one there that could fix it then there were Employees fighting abou and the engine light come on and they could not get it fixed because there was no one there that could fix it then there were Employees fighting about this in the service department. Other than that the sales and fiance employees were great and answered any question my wife and I had. More

by chevroletguy88 Verified Customer Verified Customer

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Brad was extremely helpful and made the buying experience quick and painless. Couldn’t ask for a better experience. quick and painless. Couldn’t ask for a better experience. More

by STEVENBCOLE92 Verified Customer Verified Customer

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Very professional and expedient service. Enjoyable car buying experience. Both sales person and finance were great to deal with. Enjoyable car buying experience. Both sales person and finance were great to deal with. More

by akarmstrong79 Verified Customer Verified Customer

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