Brad Parks

Service Department is absolutely deplorable. It took over two weeks to get my truck back due to fuel that was put in it by the dealership that had water in it and after being threatened with vio It took over two weeks to get my truck back due to fuel that was put in it by the dealership that had water in it and after being threatened with violence from a service department sales person who would not give me their name. More

by cmmitchell1227 Verified Customer Verified Customer

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I think we were sold a lemon. We bought a 2026 GMC Canyon in September 2025. It last about 2 weeks before it broke down on a visit to Arkansas. It has been sitting at this servi We bought a 2026 GMC Canyon in September 2025. It last about 2 weeks before it broke down on a visit to Arkansas. It has been sitting at this service department where I bought the truck in Texas. I live in Oklahoma and have been staying in Texas waiting on the truck to get fixed. They have no vehicle to loan me. We have received no updates from the dealership. I definitely have buyers remorse for purchasing a GMC. More

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Brad was a great help. Listened to what I was looking for. Sale was.straight forward. I will go see Brad for my next vehicle. Listened to what I was looking for. Sale was.straight forward. I will go see Brad for my next vehicle. More

by ANDY Verified Customer Verified Customer

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They lie, and won’t work with you. Everyone there is very rude people. They wouldn’t even shake my hand or hand me the keys after buying a truck. Had to pick the keys up off the desk! Everyone there is very rude people. They wouldn’t even shake my hand or hand me the keys after buying a truck. Had to pick the keys up off the desk! Also tried to low ball my trade in by 7k from another dealer. More

by mourton Verified Customer Verified Customer

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Super friendly. No surprises. No pressure to buy add ons. Overall it was an excellent experience. No surprises. No pressure to buy add ons. Overall it was an excellent experience. More

by richardrgum Verified Customer Verified Customer

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We had a great experience! The people were informative and helpful in the car buying process! The people were informative and helpful in the car buying process! More

by K_MOORE01 Verified Customer Verified Customer

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Had good experience this time Monday was a good day to go. Was able to get deal done in 2 hrs go. Was able to get deal done in 2 hrs More

by ptljcfamily Verified Customer Verified Customer

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Quick and easy process. Worked out deal over email and came over 3 hours to leave with a used truck. Financing was fast and helpful. I do wish the truck was detailed a littl Worked out deal over email and came over 3 hours to leave with a used truck. Financing was fast and helpful. I do wish the truck was detailed a little better when picking it up. Great experience overall. More

by DUSTINHALLMARK Verified Customer Verified Customer

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Heritage sold me a truck representing that it had features that worked, but upon closer inspection it did not. Multiple times we had conversations about the backing lights in the bumper and they repr features that worked, but upon closer inspection it did not. Multiple times we had conversations about the backing lights in the bumper and they represented them to be a wonderful add on that obviously worked. They assured me that they would get me an answer about turning them on. However, when I got the vehicle home and investigated further, I found the lights didn’t work because they were not even wired up. The lights were placed in the rear bumper but the wiring was just tied up under the bed of the truck. I’ve called/emailed to get the situation rectified, but am yet to find a resolution. More

by sparkyjkm Verified Customer Verified Customer

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Excellent dealership in every area. No tricks, just a straight forward transaction geared toward customer satisfaction. This is the 5th truck that I have purchased at Heritage GMC, and No tricks, just a straight forward transaction geared toward customer satisfaction. This is the 5th truck that I have purchased at Heritage GMC, and every deal was excellent. Quentin, Brad, and Daylan each represent this dealership, and the brand very well. More

by bderossett Verified Customer Verified Customer

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