Brad Osborne
Brad Osborne at Freeport Ford

Brad Osborne

Service Advisor

Freeport Ford

555 W Meadows Dr
Freeport, IL 61032

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4.8
98 Reviews
4.8

98 Reviews

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98 Reviews of Brad Osborne

March 05, 2026

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Employee Rating

Great service! They got me in quick and my car is running better then ever. More

by KallenSims
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

February 19, 2026

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Easy to get appointment. I liked that they explained everything that was done. Didn't have to wait long. More

by Cswinterton
Recommend Dealer
Yes

Other Employees Tagged: Brad Osborne

February 14, 2026

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Employee Rating

Easy to work with & very friendly The work was down a timely basis. They were very informative More

by initapage
Recommend Dealer
Yes

Other Employees Tagged: Brad Osborne

February 11, 2026

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Employee Rating

Provides good service Provides good service. The issues with my cars are found and fixed properly More

by ktm515
Recommend Dealer
Yes

Other Employees Tagged: Brad Osborne

February 10, 2026

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Employee Rating

They are always respectful, friendly and fair. I like Brad and the other service writers. More

by sgtsluggo2084
Recommend Dealer
Yes

Other Employees Tagged: Brad Osborne

February 10, 2026

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Employee Rating

Very pleased with the attention to my emergency as an out-of-town customer. Only negative criticism was the failure of a phone call during the analysis phase before the day ended when promised…left me ha More

by bobbyrohloff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Dreesen

January 29, 2026

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Excellent work and very friendly people I love the points that you can use for everything you need to oil change and other stuff More

by Ramjet
Recommend Dealer
Yes

Other Employees Tagged: Brad Osborne

January 27, 2026

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Employee Rating

Everything went great Well I think I will recommend the service department to anyone that asks me and if they are looking for a good service department More

by randywillhite39
Recommend Dealer
Yes

Other Employees Tagged: Brad Osborne

January 25, 2026

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Employee Rating

Good. They kept me updated on my part order and took care of my problem. More

by sandee420
Recommend Dealer
Yes

Other Employees Tagged: Brad Osborne

Jan 25, 2026

sandee420 responded

They keep me updated on my part order and took care of my problem.

January 24, 2026

Dealership Rating
Employee Rating

Everything is always timely. They fulfill their coupons when presented giving me less of a bill. An enjoyable experience. More

by mcoy1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Dreesen, David Flaningam

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