11 Reviews of Brad Greene
November 27, 2023
Great Experience. Delivered as promised and on time. We look forward to a continued relationship. Delivered as promised and on time. We look forward to a continued relationship. More
Other Employees Tagged: Dan Hoeflinger
November 01, 2023
Great customer service! Experience was awesome. I will definitely be a repeat customer. Same experience every time. Experience was awesome. I will definitely be a repeat customer. Same experience every time. More
Other Employees Tagged: Dan Hoeflinger, Jerry Paule, Alondra Cornejo, Niky Kasman, Luke Hardin, Greg Andert, Machaela Bryne , John Dolan, Paul Huch
October 27, 2023
It takes well over 30 minutes on hold for the service department to answer their phone. Then when they do, they say they will call you right back and the never do. Brad who attended to me was great but department to answer their phone. Then when they do, they say they will call you right back and the never do. Brad who attended to me was great but communication with the service department is horrible. More
Other Employees Tagged: Those who answer the phone
January 17, 2023
Great service from Ford and my service advisor. Would definitely recommend this dealership to anyone Would definitely recommend this dealership to anyone More
Other Employees Tagged: Dan Hoeflinger, Jerry Paule, Niky Kasman, Greg Andert, Machaela Bryne , John Dolan, Abigail Fox, Paul Huch, Paul Parker
July 19, 2022
After the purchase of the car at a lou F. dealer took 2 weeks to get a confirmation to an appointment the appointment was 3 more weeks adding the 2of wait. Took the car to the appt. at 8am an dealer took 2 weeks to get a confirmation to an appointment the appointment was 3 more weeks adding the 2of wait. Took the car to the appt. at 8am and around 4pm drove by to see if it was ready or...? since i got no word from dealer. Word of the associate was the car wasnt even diagnosed "so sorry". After explaining that the appointment took a month aprox wait and thats why an apointment is for (right?) Associate mentions that he understands how i feel and that there was 19 cars in front of mine... I asked why was not informemed or schedule a diferent day? and the last excuse was : "we dont have enough techs" .he couldnt told me exactly when he could get me schedule (week b4 4th of july. called me tuesday of previous week and Reeschesule appiontment + 2more weeks. Dropped the car 8am again was ready next day since techs live at 3 pm and there was no response from Ford engineers on how to fix the issue. Issue # Requested a key made that i brought in from the deLearship ( apperently making a key after purchasing a car takes ford to bankcrup again ?) ... Paid 152.00 and guess what!? They cant mach car and key fob ( that was given at the lou fouz dealear) and most important : Key doesnt work correctly. Yesterday, afterwork, had to pick my wife up form a prkng lot because the key wouldnt unlock the car. Oh. the good one, they send an uber to pick my wife for the second appt. However, i would prefered that the key of the car worked. More
August 13, 2021
I dealt with Brad Green by phone and email, bought the truck and sold my truck to a farrier in Carthage MO. My $ were wired to your dealership and my sold truck $ was delivered by a 3 rd party who met us truck and sold my truck to a farrier in Carthage MO. My $ were wired to your dealership and my sold truck $ was delivered by a 3 rd party who met us in eastern Ohio where we swapped trucks Everything worked out great. Thanks More
Other Employees Tagged: Grant Woods , Steve Gianino
March 18, 2021
They are absolutely great! It’s always tough going to the dealership but they really made it as smooth as possible. I can’t rank them enough! dealership but they really made it as smooth as possible. I can’t rank them enough! More
Other Employees Tagged: Bryan Anderson, Steve Gianino
February 01, 2021
The folks at Lou Fusz Ford are easy to work with, courteous and helped me find exactly what I needed, fast. I recommend using them. courteous and helped me find exactly what I needed, fast. I recommend using them. More
Other Employees Tagged: Jerry Paule, Grant Woods , Cory Laneman, Jeff Ream, Gary Romeo