Brad Corona

The reason for 3 stars is because the trim was supposed to be replaced on my car and when i asked about it they said it was replaced but replaced with black instead but when i got home my spouse stated the to be replaced on my car and when i asked about it they said it was replaced but replaced with black instead but when i got home my spouse stated they had not replaced the trim and was very upset that i was lied to More

by TSMITH0310 Verified Customer Verified Customer

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Great service. Professional. Prompt. On time. Nice environment. Would recommend to others. Nice people and good service Professional. Prompt. On time. Nice environment. Would recommend to others. Nice people and good service More

by DEE.LATIOLAIS Verified Customer Verified Customer

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Good service, nice staff and clean waiting area. Serving was completed in the timeframe stated Serving was completed in the timeframe stated More

by karencampise Verified Customer Verified Customer

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The service department was great. They addressed my problems and concerns. Also provided me with plan for further maintenance that my vehicle is due for. They addressed my problems and concerns. Also provided me with plan for further maintenance that my vehicle is due for. More

by WJFDLB630 Verified Customer Verified Customer

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The team is always very accommodating. They get me in and out in a reasonable amount of time. They get me in and out in a reasonable amount of time. More

by bryanemeadows Verified Customer Verified Customer

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I received fantastic service from all departments at Gay Family Kia. All pricing was transparent, which is why I chose this dealership. Family Kia. All pricing was transparent, which is why I chose this dealership. More

by stlcards2 Verified Customer Verified Customer

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The service is excellent; the only thing that could be improved is communication. I dropped my car there on Tuesday morning, and I had to stop by on Friday because I hadn't heard anything from them. On Fr improved is communication. I dropped my car there on Tuesday morning, and I had to stop by on Friday because I hadn't heard anything from them. On Friday, they asked me to keep the car for a few more days. Monday and Tuesday communication was great. I got updates as I was expecting the week before. That dropped one star, otherwise, I would give 5 stars. More

by Tom Verified Customer Verified Customer

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Service reps are always in a bad mood, never assist, and they never have loaners or solutions. Service takes am their time to fix or do any work on the vehicle. they never have loaners or solutions. Service takes am their time to fix or do any work on the vehicle. More

by Hagomez88 Verified Customer Verified Customer

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Exceptional service and communications with each person I interacted with on the phone and in person. interacted with on the phone and in person. More

by Michael R Verified Customer Verified Customer

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Service center staff are pleasant. Service was completed timely. I've driven Kia Soul cars since 2015 and been very pleased with the service. Service was completed timely. I've driven Kia Soul cars since 2015 and been very pleased with the service. More

by PEGBALLARD Verified Customer Verified Customer

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