Bonnie Trotter
Bonnie Trotter at Myrtle Beach Chevrolet Cadillac
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Bonnie Trotter

Inventory Manager

Myrtle Beach Chevrolet Cadillac

1785 U.S. 501
Myrtle Beach, SC 29577

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21 Reviews

Dealership Experience

9 yrs, 2 mos

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rated

21 Reviews

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21 Reviews of Bonnie Trotter

September 13, 2024

Dealership Rating
Employee Rating

Very nice and very helpful thanks for a great experience. I will recommend family and friends to the dealership More

by Heatmaster45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2024

Myrtle Beach Chevrolet Cadillac responded

That's great to hear! We appreciate your review, and your business with us. If there is anything we can do for you in the future, please let us know. Have a great day!

December 23, 2023

Dealership Rating
Employee Rating

Professional and courteous. Got a great car at a fair price. Will come back for all my service needs. More

by charlesbryson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Heims, Steve Ryan

Dec 26, 2023

Myrtle Beach Chevrolet Cadillac responded

We appreciate your positive review about your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

November 29, 2023

Dealership Rating
Employee Rating

Brett and Cam were the best to work with! This is the second vehicle I have bought from Myrtle Beach Chevrolet and I have been treated like the “Customer of the Year”!!! You all are great!!! More

by debkramer53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2023

Myrtle Beach Chevrolet Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!

November 03, 2022

Dealership Rating
Employee Rating

Myrtle Beach Cadillac is a great place to buy a car. Our salesman, Chris Irving did a wonderful job showing us the different options available and providing information about the XT4. More

by Rita and Robert Preston
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Thurman, Chris Irving

Nov 08, 2022

Myrtle Beach Chevrolet Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Myrtle Beach Chevrolet-Cadillac! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2021

Dealership Rating
Employee Rating

Bad service, bad business. we purchased our vehicle from this dealer in 2016. Started good slowly got worse and then bad. Services rendered weren’t complete as in no fluids replaced upon services we would h More

by Dprice77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Jessie McKnight , Kensley Chapman

Jul 20, 2021

Myrtle Beach Chevrolet Cadillac responded

We always appreciate feedback and are always willing to discuss opportunities to improve. We are fairly priced per our market analysis that is completed periodically. We are transparent with our pricing and transactions. It was explained that the manager would have no problem discussing your concerns on a different day, but you were here on a Saturday - not waiting. Diagnostic fees are due and explained prior to starting any work on a vehicle. We are sad to hear you do not feel we did everything we could to assist you with your vehicle.

Jul 20, 2021

Dprice77 responded

That is not true you never said that it would be on a different day. Cover yourself with comments we are entitled to leave reviews. This isn’t about money, it’s about a poor experience throughout the years since we purchased from you. We still paid less with your $140 added to the total bill at another dealership. Everyone who reads this review just know prices are better elsewhere and quality of work is much better. Service is service..and yours is just bad.

February 08, 2021

Dealership Rating
Employee Rating

For the last 30 plus years we’ve used Myrtle Beach Chevrolet Cadillac as our dealership !! We enjoy using Steve Ryan as our sales representative!! He always asks us what we need in a vehicle and what More

by memawsue1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Rodriguez, Steve Ryan , Tony Madden, Scott Urban, Brad and Kelsey in service department

Feb 10, 2021

Myrtle Beach Chevrolet Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are very happy to have provided you with such a positive experience. We sincerely value your business and look forward to your next visit.

Feb 11, 2021

memawsue1999 responded

We want to send a special thanks to Steve Ryan for helping us above and beyond to find our new car Thank you Steve

February 21, 2020

Dealership Rating
Employee Rating

This my 7th purchase from MBC AND Have have never had a problem.This sayes. What kind of dealership this is.Good sales and service people. More

by Spiford
Recommend Dealer
Yes
Feb 25, 2020

Myrtle Beach Chevrolet Cadillac responded

Thank you for choosing Myrtle Beach Chevrolet as your first choice for all your automotive needs! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a wonderful day!

January 13, 2020

Dealership Rating
Employee Rating

From the moment I met Ryan he was honest and upfront with me. There was no pressure at all he felt like a friend not a salesperson. It was the best experience I have ever had when purchasing a car More

by Rochell.blount
Recommend Dealer
Yes

Other Employees Tagged: Charles Crawford , Tony Madden, Ryan Rodriguez, Becky

Jan 15, 2020

Myrtle Beach Chevrolet Cadillac responded

Hello, we're happy to hear you had such a positive experience with Ryan. We sincerely value your business and look forward to your next visit! Take care!

January 08, 2020

Dealership Rating
Employee Rating

What can I say about a dealership that was perfect. It was beautiful inside and the people were beautiful as well they were warm understanding from management down to sales I dealt with Cindy in sales who More

by Helenmario
Recommend Dealer
Yes

Other Employees Tagged: Paul Rodriguez , Tony Madden, Cindy Raymond, Scott K

Jan 09, 2020

Myrtle Beach Chevrolet Cadillac responded

We're so glad to hear that our sales team could provide you with a five star car shopping experience. Please let us know if there is anything else you may need from us; we're always happy to help! We hope you have a fantastic day!

December 28, 2019

Dealership Rating
Employee Rating

Excellent sales service for my first time visit. No pressure applied, just expert commentary on the vehicles that I was interested in. Also, reasonable flexibility on pricing. More

by Curt W
Recommend Dealer
Yes

Other Employees Tagged: Fernando Flores, Larry Dalton , McKenna Austin, Tony Madden, Scott Urban

Dec 30, 2019

Myrtle Beach Chevrolet Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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