Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Bobby Shields
Bobby Shields at Mazda Roseville
Refer Me

Bobby Shields

Service Manager

Mazda Roseville

830 Automall Dr
Roseville, CA 95661

Contact Me
4.7
12 Reviews
4.7

12 Reviews

Write a Review

12 Reviews of Bobby Shields

December 07, 2024

Dealership Rating
Employee Rating

From the bottom to the top, the employees seem like they do one thing very well, and that’s care. More

by krugertractors
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Buscaglia, Jordan Williams, John Saiyo, Niki Hutchens, Max Cuadras, Brandon Sherman , Scott in service. 5 stars

Report | Print
Dec 09, 2024

Mazda Roseville responded

Thank you so much for the kind words! We're so glad to hear that our team's genuine care stood out to you. At Nissan of Elk Grove, we always strive to create an exceptional experience for our customers. Your feedback means the world to us—thank you for choosing us!

November 15, 2024

Dealership Rating
Employee Rating

Go see Bobby at Roseville Mazda if you want to be treated like a king or queen I know that sounds crazy but this guy listens and he always says yes you get more than you asked for and the prices are the very More

by Jackfolsom2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 18, 2024

Mazda Roseville responded

Jack, Thank you for the glowing review! We're thrilled to hear Bobby made you feel like royalty during your visit. His dedication to listening & delivering more than expected is what truly sets him apart. We’re lucky to have him on our team! If you need anything in the future, Bobby and the team are always here for you.

November 12, 2024

Dealership Rating
Employee Rating

Mazda Roseville service has been excellent. The wait was fine, and the customer rep. Was very helpful. More

by chalelightner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Williams, Niki Hutchens, Chris Mccay, Joshua Struthers

Report | Print
Nov 12, 2024

Mazda Roseville responded

Thank you for the 5-star review! We are so glad you have had excellent experiences with us! We look forward to the next time we can assist you.

November 10, 2024

Dealership Rating
Employee Rating

i had great service everyone was very professional and very effiecient and very nice and my car was ready on time More

by renee96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Williams, Niki Hutchens, Chris Mccay, Joshua Struthers

Report | Print
Nov 11, 2024

Mazda Roseville responded

Renee, Thank you for the kind words! We are so glad you had a wonderful service experience with us. We look forward to continuing to serve you!

November 10, 2024

Dealership Rating
Employee Rating

I had a great experience purchasing a pre-owned vehicle from Mazda Roseville. This is my third Mazda and I chose Mazda Roseville primarily because of their outstanding service department. No reason to go a More

by DVB1026
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Cuadras , Steve Harris

Report | Print
Nov 11, 2024

Mazda Roseville responded

Thank you so much for choosing Mazda Roseville and for your loyalty to the Mazda family! We’re thrilled to hear that your experience purchasing your third Mazda was a great one and that our service department played a part in your decision. Your trust and confidence mean the world to us, and we're grateful to be your go-to Mazda team. Enjoy your new pre-owned Mazda, and we look forward to continuing to provide you with exceptional service!

November 09, 2024

Dealership Rating
Employee Rating

Nikki in service is nice and professional, and I enjoy working with her. Everyone in service is very welcoming. More

by italiagirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Niki Hutchens

Report | Print
Nov 11, 2024

Mazda Roseville responded

Thank you so much for taking the time to share your amazing experience with Niki! She really is amazing and we're so fortunate to have her on our team. We're glad to hear our team members have all left such a lasting impression. We look forward to the next time we can assist you.

November 09, 2024

Dealership Rating
Employee Rating

The team was efficient and pleasant. Indin’t have many miles on my car so I have lityle to say. More

by chalelightner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Struthers

Report | Print
Nov 11, 2024

Mazda Roseville responded

Thank you for the 5-star review! We are so glad your visit with us was seamless and enjoyable. We look forward to a long-lasting relationship!

November 01, 2024

Dealership Rating
Employee Rating

The service manager is the reason the dealership has my business. His name is Bobby . The guy is a rockstar. You should make him the new GM. More

by Jackfolsom2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 04, 2024

Mazda Roseville responded

Jack, Thank you so much for your kind words! Bobby really is amazing and we're so fortunate to have him on our team! We appreciate your business and look forward to the next time we can assist you!

October 28, 2024

Dealership Rating
Employee Rating

Roger is a great salesman. He was super helpful in explaining all the features of the car and with working out my trade in! More

by EMMALOUGHRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Niki Hutchens, Roger Thurman

Report | Print
Oct 29, 2024

Mazda Roseville responded

Emma, Thank you for the great review! We're thrilled to hear that Roger was super helpful throughout this process! Providing a smooth and informative experience is what we aim for, and it’s fantastic to know Roger delivered that for you. If you have any more questions or need anything in the future, we're always here to help! Enjoy your new car!

October 23, 2024

Dealership Rating
Employee Rating

Bobby does a fantastic job as the Service Dept. Manager. He takes care of my cars service needs. More

by PAULSANGREGORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 24, 2024

Mazda Roseville responded

Thank you for your kind words! We're glad to hear that Bobby has been taking great care of your car’s service needs. He truly strives to ensure every customer has a smooth and satisfying experience. We appreciate your trust in our service department and look forward to continuing to serve you!

1
2

Dealership Inventory (240 Vehicles)

used 2015 BMW X5 car, priced at $16,500
2015 BMW X5
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$16,500
View Details
used 2023 Mazda CX-5 car, priced at $24,300
2023 Mazda CX-5
used
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
$24,300
View Details
used 2022 Lexus IS 350 car, priced at $40,500
2022 Lexus IS 350
used
Cloudburst Gray exterior
Automatic
Rear-wheel Drive
$40,500
View Details
new 2025 Mazda CX-90 PHEV car, priced at $51,400
2025 Mazda CX-90 PHEV
new
Platinum Quartz exterior
Automatic
All-wheel Drive
$51,400
View Details
used 2023 Mazda CX-5 car, priced at $23,950
2023 Mazda CX-5
used
Jet Black Mica exterior
Automatic
All-wheel Drive
$23,950
View Details
used 2024 Mazda Mazda3 car
2024 Mazda Mazda3
used
Soul Red Crystal Metallic exterior
Automatic
Front-wheel Drive
Not Priced
View Details
View All Inventory