Dealership Experience
6 yrs, 1 mo
595 Reviews
Write a Review595 Reviews of Bobby Quintanilla
September 08, 2024
My husbands car was totaled while he was out of state. Urgent need for new car. I was able to set up purchase of the new car exclusively by chat on web site and by text message. Down payment on credit and Urgent need for new car. I was able to set up purchase of the new car exclusively by chat on web site and by text message. Down payment on credit and debit cards, loan application via email. When my husband returned via rental car we were able to walk into the dealership and all was prepared for us to sign off. We were buying the same model of car we purchased previously but they still encouraged us to take the car for the test drive even though sale was already finalized. Offered extras but not pushy at all. They even suggested having our old 2005 car go through the mechanic bay just for the rust scanning so we could plan for how long it would be safe to keep using our older car. Thank you for pleasant, amazingly skilled work by Bobby, Rich, Omar, Patrycja, Mike, Frank, Eddie. They applied for our license plate and sent us VIN# so we could request insurance coverage before ever hitting the door. This is the 4th car we have purchased from this dealership. We get service done here because never pushed to do things not needed immediately but informed so we can plan for future maintenance. Wish we were neighbors, we would invite them over! More
Other Employees Tagged: Frank Vicicondi, Mike Kalis, Eddie Loera, Rich Ponulak, Patrycja Labno , I apologize but also helped by gentleman with dreadlocks, forgot his name! Perhaps picture not by his name
July 24, 2024
Out of all the Toyota dealers I visited, this one was the best one. Harvey Nyien was kind, honest and treated me with respect. Harvey was very knowledgeable, and answered all of my questions. I highly recom best one. Harvey Nyien was kind, honest and treated me with respect. Harvey was very knowledgeable, and answered all of my questions. I highly recommend Harvey and this dealer. Everyone involved in the process made it a great experience. More
Other Employees Tagged: Harvey Nyien, Sam Guerra, Karl Berner
July 17, 2024
Mike, and everyone we worked with at Toyota of Naperville, was very professional, helpful, efficient, and overall great to work with. I came back here for multiple purchases because of how great t Naperville, was very professional, helpful, efficient, and overall great to work with. I came back here for multiple purchases because of how great they are to work with. More
Other Employees Tagged: Mike Beck, Mike Kalis, Eddie Loera, Caleb Scott
June 13, 2024
Help full and understanding and will try there best to get you a fair deal get you a fair deal More
Other Employees Tagged: Mike Kalis, Jake Huizenga
June 13, 2024
Excellent customer service and very kindly atmosphere. Harvey, Igor, Jose, Bobby, Melissa - you are an amazing team! Thank you so much! Harvey, Igor, Jose, Bobby, Melissa - you are an amazing team! Thank you so much! More
Other Employees Tagged: Harvey Nyien, Jose Rivera, Igor Jucene
June 07, 2024
Chris and Bobby were both very helpful when I was buying my used Toyota, both before, during and after the sales process. my used Toyota, both before, during and after the sales process. More
Other Employees Tagged: Chris Veliz
May 28, 2024
Mike was a pleasure to deal with. The entire process from start to finish was awesome The entire process from start to finish was awesome More
Other Employees Tagged: Mike Beck, Zeke Beltran
March 22, 2024
Very friendly and very informative. Everyone was very knowledgeable when it came to my Toyota rav 4. I would definitely recommend this dealer. Everyone was very knowledgeable when it came to my Toyota rav 4. I would definitely recommend this dealer. More
Other Employees Tagged: Harvey Nyien, Mike Kalis, Igor Jucene
March 13, 2024
Harvey and all the other people at Naperville Toyota are really nice and a pleasure to work with. Harvey searched upcoming Venza inventory for us, found exactly what we wanted and took a reasonable deposit really nice and a pleasure to work with. Harvey searched upcoming Venza inventory for us, found exactly what we wanted and took a reasonable deposit. The car arrived at the dealership within the estimated timeframe (made in Japan, so that took an while) and we completed the purchase smoothly. More
Other Employees Tagged: Harvey Nyien, Zeke Beltran
January 07, 2024
Bobby Quintanilla provided a high level of service that was unlike any we'd ever received at any other dealership. From start to finish, he treated us with respect and genuine concern for our needs and wa was unlike any we'd ever received at any other dealership. From start to finish, he treated us with respect and genuine concern for our needs and was personable and thoroughly engaged with us. He quickly and effectively answered our questions. We highly recommend Bobby and Toyota of Naperville. More
Other Employees Tagged: Zeke Beltran , LUKASZ REPCZYNSKI