Bobby Preston

complaint Dear Mr. Preston Today I was very disappointed to learn that the car wash was not available to me. I stopped store on Market St. in Boardman to h Dear Mr. Preston Today I was very disappointed to learn that the car wash was not available to me. I stopped store on Market St. in Boardman to have a battery replaced my remote keyless a mere $6.00 item. The service department could not have nicer. It would have been nice of your company to wash my car, But I was told it was no longer available, Perhaps I should look elsewhere to have my 2015 Genesis serviced. .Very disappointed customer. How much money do you need. Good will goes a long way. Jim Pepperney More

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Went above and beyond to find me the car"" I wanted!!"" I have wanted a white Hyundai Santa Fe Sport for a long time,,,Even though my Elentra was a Great sporty car ,,I felt I needed something bigger,,,And I have wanted a white Hyundai Santa Fe Sport for a long time,,,Even though my Elentra was a Great sporty car ,,I felt I needed something bigger,,,And wanted to stay with a Hyundia!!! They located the car and came threw for me!! Good people, who make you happy, so you come back,,I highly recommend them,,!! (Bobby Preston:)....) THANK YOU!!! More

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Do NOT service your car here I bought a used 2004 Do NOT service your car here I bought a used 2004 Hyundai Santa Fe from this dealership 2 years ago. I never had any trouble with it at all, that Do NOT service your car here I bought a used 2004 Hyundai Santa Fe from this dealership 2 years ago. I never had any trouble with it at all, that is until I took it in for service 5-6 months ago. I have not had a working car since. They told me it was a problem with the spark plugs. Days later they tell me they dropped a screw into the engine and turned it on. After going back and forth at least 10 times, and having them fix one thing after another including replacing the engine, the engine light came on again. Now they say it's the catalytic converter and that they're not liable for it even though they probably got fluid into it or took it out and put it back wrong. Each time I took it to them they'd say they fixed things, I'd ask them for a written record of what they did, and they either refused or gave me a list that didn't include everything they said they did. They lied repeatedly about what they did, for example the very first time they tried to return my car it was rattling and running rough and they tried to return it to me with the engine broken. Only after I refused to take it back did they admit it wasn't fixed and actually replaced the engine they said they had fixed. Now they are refusing to pay for the converter and they keep trying to get me to trade in the car for a new car after THEY broke it. DO NOT trust them with your car. They will only break it and lie to you about it. More

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