Bobby Jones

There's no such thing as a perfect dealership every single day. Even the best have off days when things don't go exactly as planned. What truly sets a dealership apart is how they handle those moments— single day. Even the best have off days when things don't go exactly as planned. What truly sets a dealership apart is how they handle those moments—and Jacky Jones CDJR Cleveland does it right. They stand behind their work, genuinely care about their customers' concerns, and go out of their way to make things right when an issue arises. The team is professional, courteous, and committed to delivering excellent service, even when the unexpected happens. More

by david@dprichard.com Verified Customer Verified Customer

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Very knowledgeable about the product they sell,very professional very helpful with helping you understand different aspects of the vehicle for what you are going to be using the for. professional very helpful with helping you understand different aspects of the vehicle for what you are going to be using the for. More

by britt3 Verified Customer Verified Customer

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Friendly, informative people. Have another one to service. Would refer you to anyone for dependable, quick service Have another one to service. Would refer you to anyone for dependable, quick service More

by tslaton Verified Customer Verified Customer

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This dealership kept our truck for over 2 weeks. The communication from the service department was terrible.I finally got my truck back and it has the same issue it had when I brought it to the deale The communication from the service department was terrible.I finally got my truck back and it has the same issue it had when I brought it to the dealership.The only thing done correctly was the fact that they allowed me to borrow a truck the second week they had mine. I'm now taking my vehicle to Akin. More

by bbramtransport Verified Customer Verified Customer

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I had a great experience at Jacky Jones! They’re fantastic people to deal with! They’re fantastic people to deal with! More

by blake_barron Verified Customer Verified Customer

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My family and I have been customers since the dealerships inception. I wouldn’t consider another dealership for our needs . inception. I wouldn’t consider another dealership for our needs . More

by johngarrett503 Verified Customer Verified Customer

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Friendly service and helpful staff! Ooooooooo oo oo oo ooo oop oo oo opp o Ooooooooo oo oo oo ooo oop oo oo opp o More

by trey16 Verified Customer Verified Customer

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At any Jacky Jones dealership you know you will be treated right. Jacky Jones Cleveland is no exception they set the bar ! treated right. Jacky Jones Cleveland is no exception they set the bar ! More

by trey16 Verified Customer Verified Customer

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Gave me a great deal & treated very well, was in & out in avery reasonable time. London MEtz was the original saleman I dealt with but he was of the day I could go in avery reasonable time. London MEtz was the original saleman I dealt with but he was of the day I could go in More

by jbhpar72 Verified Customer Verified Customer

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excellent RC and Bobby in sales were very helpful in finding the truck we wanted, Mackenzie in service was very helpful in servicing our old truck and getting i RC and Bobby in sales were very helpful in finding the truck we wanted, Mackenzie in service was very helpful in servicing our old truck and getting it ready for resale, (we didn't use it for trade in.) always very satisfied with this dealership, have been return customer for many years due to their excellent sense of customer service. I always know I can count on them if I have a problem with my vehicle, they will always make sure it is taken care of. thank you for the excellent customer service it far exceeds the competitors. More

by jljkeen Verified Customer Verified Customer

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