Bobby Emmrich

12 hours after cashing my check, I called with a problem concerning the suspension on a lifted truck that had seemed to have fallen, causing the tires to rub. A problem that should have been addressed by t concerning the suspension on a lifted truck that had seemed to have fallen, causing the tires to rub. A problem that should have been addressed by them? I was told by my salesman that "I don't mean to be smart but I sold you a used car as is." That is not the correct answer. He actually pretended to give a crap and asked me to text him a picture of the truck and he would get back to me. The check cleared and I never heard anything. Terrible customer service... Would expect that from a buy here, pay here, but a dealership? Ridiculous More

by brookesmomma33 Verified Customer Verified Customer

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Bobby was a great sales person. He kept me informed throughout the buying process . Truck is great He kept me informed throughout the buying process . Truck is great More

by MSACCO50 Verified Customer Verified Customer

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Bobby E. Was super helpful in getting me what I needed.. he was polite, and eager to show me the tricks that fit my needs, thank you Rivard Was super helpful in getting me what I needed.. he was polite, and eager to show me the tricks that fit my needs, thank you Rivard More

by rtraenkner Verified Customer Verified Customer

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From beginning to end Bobby Emmrich demonstrated the type of professionalism that is hard to find nowadays. Treated me with respect and was extremely helpful. He made my buying experience hassle free. Thank of professionalism that is hard to find nowadays. Treated me with respect and was extremely helpful. He made my buying experience hassle free. Thank you. More

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Fast financing and paperwork process. Vehicle was clean and full tank of gas for trip back home. Will come back for future purchases. Great price also! Vehicle was clean and full tank of gas for trip back home. Will come back for future purchases. Great price also! More

by edgarc5 Verified Customer Verified Customer

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Bobby was great. Cant thank you enough. Easy and straight to the point. Thank you guys Cant thank you enough. Easy and straight to the point. Thank you guys More

by Steve Torres Verified Customer Verified Customer

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Bobby in sales was great to work with. Took time to show me what I came to look at and ordered what I wanted. Top shelf! Took time to show me what I came to look at and ordered what I wanted. Top shelf! More

by rwilliams9821 Verified Customer Verified Customer

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Very knowledgeable salesman very patient and professional. Very quick process. Very happy with my car professional. Very quick process. Very happy with my car More

by mclaindennis Verified Customer Verified Customer

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Bobby Emmrich was awesome, especially after we finalized our deal; what a nice guy. He also knows absolutely everything about engineering and mechanics, he's such a gem. I learned so much from him with the our deal; what a nice guy. He also knows absolutely everything about engineering and mechanics, he's such a gem. I learned so much from him with the interaction we had. There's not even a need to go to service with questions. If you ever have a problem with your Buick just ask him, he will give you the most expert advice you can get. More

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It was a fast pleasant experience working with the salesman and the dealership I would highly recommend salesman and the dealership I would highly recommend More

by jocelyn1969 Verified Customer Verified Customer

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