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Bobby Carroll
Bobby Carroll at Goodson Acura of Dallas
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Bobby Carroll

Service Manager

Goodson Acura of Dallas

4801 Lemmon Ave
Dallas, TX 75219

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4.8
111 Reviews
4.8

111 Reviews

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111 Reviews of Bobby Carroll

February 19, 2025

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Employee Rating

Service department was fast, communication was good and my car is back in top shape More

by MrsCox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 19, 2025

Goodson Acura of Dallas responded

MrsCox, thank you for sharing 5-stars! We're happy to hear our team is fast, communicative and got your car back into top shape! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 02, 2025

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Employee Rating

The people at Goodson (Jessica and Bobby) were very helpful and responsive in dealing with my issues and going the extra mile. More

by Bsiegel1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica

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Feb 03, 2025

Goodson Acura of Dallas responded

Bsiegel1201, thank you for sharing 5-stars! We're glad to hear Jessica and Bobby are helpful and responsive! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 01, 2025

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Employee Rating

Everyone at Goodson from sales team to service team has always met my needs. Very efficient and mindful of their customers. Jessica my service advisor is amazing. She has been attending me the past couple More

by Rkim212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Jonathan Valdez, Russell Van Meter, Veronica Rios, Ankur Javia , Arthur Dee, Sotero Napoles

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Feb 02, 2025

Goodson Acura of Dallas responded

Rkim212, thank you for sharing 5-stars and noting a great experience in service. We appreciate your praise tagging many members of our team and we look forward to serving you additionally when the time comes. Thanks again!

December 31, 2024

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Employee Rating

A hard working dealership that appears to put the customer first. They are extremely accommodating with regular but not intrusive contact. I am overall extremely pleased with their service and attitu More

by Devereaux
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Veronica Rios

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Dec 31, 2024

Goodson Acura of Dallas responded

Devereaux, thank you for sharing 5-stars and noting our hard working team that puts customers first! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 29, 2024

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Employee Rating

(Goodson Acura) is second to none…always ready and available to take care of my vehicle needs! More

by reneederrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Jonathan Valdez, Russell Van Meter, Veronica Rios

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Dec 29, 2024

Goodson Acura of Dallas responded

reneederrick, thank you for sharing 5-stars! We're glad to hear our team always provides a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 23, 2024

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Employee Rating

Bobby, the service manager, was a huge help in getting some needed maintenance done quickly. Great job guys! More

by thad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

Goodson Acura of Dallas responded

thad, thank you for sharing 5-stars! We're glad to hear Bobby is helpful and did a great job! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 08, 2024

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Employee Rating

Outstanding customer service. The work completed was promptly done. The detail was very good. Thank you to the courteous team. More

by silverstarmuriel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen, Jonathan Valdez, Russell Van Meter, Veronica Rios, Wally Miedezianowski , Eric Johnson

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Dec 08, 2024

Goodson Acura of Dallas responded

silverstarmuriel, thank you for sharing 5-stars and noting that you had a great service visit. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 24, 2024

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Employee Rating

They were very helpful and did excellent work on my TXL. . I will be recommending them to friends and family.. More

by Rebecca Washburne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 24, 2024

Goodson Acura of Dallas responded

Rebecca, thank you for sharing 5-stars and noting a great service experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 17, 2024

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Employee Rating

Found a solution for a reoccurring problem. Our service guy was great and very helpful. More

by osuallens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khang Nguyen

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Nov 18, 2024

Goodson Acura of Dallas responded

osuallens, thank you for sharing 5-stars! We're glad to hear our team is great and very helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 08, 2024

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Employee Rating

They were great, fast and very informative! Took care of me and my car. Definitely recommend More

by Acuratlx2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle

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Nov 08, 2024

Goodson Acura of Dallas responded

Acuratlx2021, thank you for sharing 5-stars! We're glad to hear our team is great, fast and informative! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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