Bobby Borisov

Service was done fast and very professional my car came back clean. Staff is courteous, waiting area is clean and comfortable back clean. Staff is courteous, waiting area is clean and comfortable More

by woodydoherty Verified Customer Verified Customer

Helpful 0

Report | Print

Careful! A cave of liars, they make you wait, as if they did something to make you tired and bored and you don't replicate their interests, then they offer yo A cave of liars, they make you wait, as if they did something to make you tired and bored and you don't replicate their interests, then they offer you several things that if you calculate they charge you everything with very high interest, they don't buy any insurance or additional data, if you want buy it in your insurer, not with the car financier because what they don't tell you is that they also add interest to what they sell you. More

Helpful 0

Report | Print

I have had to revise my original review, yes the original sales process went well but after that is where things fell apart. The vehicle has been in the shop 3 times since we bought it, that have been major sales process went well but after that is where things fell apart. The vehicle has been in the shop 3 times since we bought it, that have been major repairs Including replacing the Turbo charger. The car is back in the deal and will require several hundred dollars of repairs. Repairs that we are told will not be covered by the extended warranty. Repairs that we are now expected to pay. Multiple messages have been left for Nate , the general manager , however he has never called back. As a matter of fact , Ed in Service has been the only person to follow through. We paid cash for this car, and from the first week, til now it has been nothing but a headache dealing with Bonita Springs Mitsubishi. I have been told from the general manager that I am trying to “extort” them by leaving a poor review. That couldn’t be further from the truth, they have taken $20,000 from a 24 year old girl, and left her high and dry several times, with out alternate transportation. Now expect her to pay hundreds of dollars for repairs after only 5 weeks of owing the car. PLEASE DO YOUR SELF A FAVOR, BE AWARE, READ THE OTHER POOR REVIEWS HERE!!! More

Helpful 0

Report | Print