Bob Vandesande

The end result was very good. However, when the repair time drug out I could not contact anyone who could tell me anything. The one time I contacted someone on the phone I was tra However, when the repair time drug out I could not contact anyone who could tell me anything. The one time I contacted someone on the phone I was transferred to their voice mail. I took my van in on a Thursday afternoon, received a notice they were requesting warranty approval on Friday. Friday afternoon I received a text saying it was approved but too late in the day to complete the work. So no transport for my wife for the weekend. Monday no one would return my calls. Yes, I finally got my van back and the work appears to be very satisfactory but the communication was very frustrating. More

by bcrinc1251 Verified Customer Verified Customer

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Keith Williams was great at answering all my questions and having all the additional items installed . Purchasing from out of state was easy . Keith delivered the vehicle when promised . and having all the additional items installed . Purchasing from out of state was easy . Keith delivered the vehicle when promised . More

by Tony Liberti Verified Customer Verified Customer

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Thunder Jeep was great from start to finish . Very happy with the team of professionals that work at the dealership . Keith Williams my sales associate kept me informed throughout the process . P Very happy with the team of professionals that work at the dealership . Keith Williams my sales associate kept me informed throughout the process . Purchasing from out of state was not a problem . Keith made sure the vehicle was ready when promised with the accessories I wanted installed . More

by Tony Liberti Verified Customer Verified Customer

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Everything was great! Everyone was very nice and helpful. I will definitely be back again. Everyone was very nice and helpful. I will definitely be back again. More

by JenLong Verified Customer Verified Customer

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Friendly staff makes getting service less of a burden. Courtesy driver always helpful in them getting me off to home or work. Courtesy driver always helpful in them getting me off to home or work. More

by philyoung81 Verified Customer Verified Customer

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Everyone at this dealership and service and sales has always been so helpful and so professional. always been so helpful and so professional. More

by ratcatdad Verified Customer Verified Customer

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My son bought a 1500 PU last year Matt was the salesman, and was very pleased with the attention he received. We were in the process of downsizing to just 1 vehicle and alway wanted a Jeep. Your whole tea and was very pleased with the attention he received. We were in the process of downsizing to just 1 vehicle and alway wanted a Jeep. Your whole team was exceptional, even the coffee was great! Thanks for the short turnaround. More

by Slowdye Verified Customer Verified Customer

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THE GUYS WERE THE BEST WHEN IT COMES TO PROFESSIONAL THEY ARE NUMBER ONE I WOULD RECOMMEND THUNDER CHRYSLER DODGE TO ALL MY FAMILY AND FRIENDS!! ARE NUMBER ONE I WOULD RECOMMEND THUNDER CHRYSLER DODGE TO ALL MY FAMILY AND FRIENDS!! More

by rodneyt6517 Verified Customer Verified Customer

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Everybody at the dealership treated me pretty well. My dealer salesman was George and he was pretty nice. The only problem was his product knowledge on a Chevrolet was very minimal. The manager, Bob, w My dealer salesman was George and he was pretty nice. The only problem was his product knowledge on a Chevrolet was very minimal. The manager, Bob, was pretty nice to me also. The problem I had with the dealership was they bought a auction vehicle and apparently they did not check it out before they put it on the floor. The second day I had it I had to take it to a Chevy dealer near my home because it would not run right. It turned out it needed almost $5,500 worth of work to make it decent again. Whoever put in the head gasket put it in backwards and it was running like crap. I just think they should check their vehicles out a little better than they do before they sell them on them market. It took me 3 days of running around and I still was not satisfied. I spent hours at the dealership waiting for them to figure out what was wrong. I'm not sure if the guys in the back were very honest to me. I finally got fed up and took the vehicle and traded it in for a Ford truck which is very beautiful and perfectly maintained. I probably lost a few thousand dollars on this deal but I'm very glad to get rid of the vehicle that I bought from thunder. It just was not a very good experience for me and I've never been one to give a bad review unless it was necessary. This review is kind of in the middle. The people were nice but the vehicle was not. It makes me hesitant to deal here again. More

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I have bought several vehicles from Thunder in the past. The customer service in sales keeps me coming back. The customer service in sales keeps me coming back. More

by CMCCARTER Verified Customer Verified Customer

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