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Bob Swafford

Overview Reviews (13) Inventory (599)

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Bob Swafford

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Bob Swafford

Service Advisor

Courtesy Chevrolet

1233 E. Camelback Road
Phoenix, AZ 85014

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5.0

13 Reviews

Overview Reviews (13) Inventory (599)

Languages Spoken

English

5.0

13 Reviews

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13 Reviews of Bob Swafford

October 30, 2024

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Employee Rating

Courtesy Chevrolet always provides excellent customer service.. the vehicle was serviced as required and was ready to go in a reasonable time. The service advisor was courteous and professional. service.. the vehicle was serviced as required and was ready to go in a reasonable time. The service advisor was courteous and professional. More

by Jeter0000 no

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Oct 30, 2024 -

Courtesy Chevrolet responded

Thank you for your kind words, Jeter! We appreciate you taking the time to share your experience with us. We're thrilled to hear that our team provided excellent customer service and that your vehicle was serviced promptly. We look forward to seeing you again at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

August 17, 2024

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Employee Rating

Thanks for my truck, and always reminded me of my services and doing a great job services and doing a great job More

by mikelong6173

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Erik Montano , Seainn Hendricsen, Noah Montez , Montana Henson, Brian Melendez, Dallas Reynolds

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Aug 19, 2024 -

Courtesy Chevrolet responded

Thank you for your kind words, Mike! We’re thrilled to hear that you’re enjoying your truck and that our team at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, was able to assist you with your services. We appreciate your support and look forward to serving you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

July 18, 2024

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Robert Swafford has been my service Mgr since I purchased my vehicle, 11:2021 Traverse High Country. Mr swafford is professional, efficient, and courteous! I love to go to Courtesy Chevrolet because they t my vehicle, 11:2021 Traverse High Country. Mr swafford is professional, efficient, and courteous! I love to go to Courtesy Chevrolet because they take good care of my car. I will continue going to Courtesy when I decide to Purchase another vehicle. Thank you Robert for making sure my car runs well!! M. Ghanoonig More

by Margarita Ghanooni

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kiros Tesfasyone , Mr Nogales

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Jul 18, 2024 -

Courtesy Chevrolet responded

Thank you for choosing Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley! We appreciate you taking the time to leave such a positive review about your experience with Robert. We're thrilled to hear that you're happy with the service you received for your Traverse High Country. We look forward to assisting you with your future vehicle needs. See you next time! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 05, 2024

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Employee Rating

Bob in Service is EXCELLENT! I purchased my Trail Boss there in 2021 and have loved it! We’ve purchased 5 SUVs from Courtesy in the last 15 years! I purchased my Trail Boss there in 2021 and have loved it! We’ve purchased 5 SUVs from Courtesy in the last 15 years! More

by PhoenixHappyTraverseFamily

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Jun 06, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your positive experience! We are thrilled to hear that you are loving your Trail Boss purchased from us in 2021. Bob will be delighted to hear your kind words. We truly appreciate your continued loyalty and trust in Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, over the years. If you ever need anything in the future, feel free to reach out. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

May 10, 2024

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Employee Rating

Everyone is nice and Knowledgeable, and always willing to work with you to get whatever it is that you want to get done when it come to servicing your vehicle. work with you to get whatever it is that you want to get done when it come to servicing your vehicle. More

by stuartp560

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Recommend Dealer

Yes

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May 13, 2024 -

Courtesy Chevrolet responded

Thank you for your kind words, Stuart! At Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley, we strive to provide excellent service and make sure our customers are satisfied with their vehicle servicing needs. We appreciate your feedback and look forward to assisting you again in the future. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

March 01, 2024

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Employee Rating

The location was clean, All of the staff was friendly and knowledgeable able the inventory. knowledgeable able the inventory. More

by Driscollsanran

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mario Ruiz, Alexis Ramirez, Jordan Musick, Victor Ayala, Luis Becerra, Erick Barrios

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Mar 01, 2024 -

Courtesy Chevrolet responded

We appreciate you for letting others know about your experience with us here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 29, 2024

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Excellent service Robert was absolutely professional and provided top notch service . Highly recommend Courtesy Chevrolet for service provided top notch service . Highly recommend Courtesy Chevrolet for service More

by shnappy2014

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 01, 2024 -

Courtesy Chevrolet responded

It’s great to know that Robert provided an exceptional service experience for you here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

February 24, 2024

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Employee Rating

Everyone in the service department took care of all my needs. Best of all they gave me a free beverage and lunch while I waited for the oil change. I’ll keep my business with Courtesy Chevrolet. needs. Best of all they gave me a free beverage and lunch while I waited for the oil change. I’ll keep my business with Courtesy Chevrolet. More

by beentherejo

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Feb 27, 2024 -

Courtesy Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

January 14, 2024

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Employee Rating

Courtesy Chevy provides excellent customer service experience! I’m very pleased with the service my service experience I received ! I plan to continue us courtesy in the future! experience! I’m very pleased with the service my service experience I received ! I plan to continue us courtesy in the future! More

by Hmiles

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 16, 2024 -

Courtesy Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us here at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. We hope that we can have the opportunity to work with you again soon. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

December 18, 2023

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Employee Rating

Had an electrical problem that is extremely hard to resolve when that problem doesn’t present itself at the time of examination and of course it didn’t. The Courtesy service mechanics did everything po resolve when that problem doesn’t present itself at the time of examination and of course it didn’t. The Courtesy service mechanics did everything possible to isolate the issue but after three days couldn’t get the car to duplicate the issue therefore they said that I should take the car and wait for the electrical issue to show back up again and then they will try again to fix it. Bob and the whole crew were great to work with. Bob I enjoyed in working with you on this matter and your professionalism. Ernie Coker More

by Ecoker1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 19, 2023 -

Courtesy Chevrolet responded

Thank you for this amazing review and shoutout for Bob! We really appreciate your business here at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. Take care and have a great day, Ernie! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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