50 Reviews of Bob Lanford
August 26, 2022
Ray Johnson was great. Answered all my questions I had and made the shopping process quick and easy!!!! Answered all my questions I had and made the shopping process quick and easy!!!! More
Other Employees Tagged: Ray Johnson
May 02, 2022
Would not recommend taking your vehicle here for any repairs. I had an appointment to fix my diesel truck in February 2022.. it sat there and sat there. I keep calling to get updates and since they only repairs. I had an appointment to fix my diesel truck in February 2022.. it sat there and sat there. I keep calling to get updates and since they only have 1 diesel mechanic, it hadn’t been looked at. I explained to them that I was moving to Georgia and I needed the truck (this was now end of March) still not fixed. Had to move and keep the truck there. I try to see if they could just trade it in and I would get a new one from them. They low balled the crap out me trying to have 11,000 dollars roll over on a new vehicle from them. I go out there to get all the stuff out of my truck since I am moving now, and it is sitting in the back of the parking lot, looking like it hasn’t moved since the day I dropped it off… garbage!!! Complete garbage… So now me and my family are at a new location stuck with one vehicle. I continue up to call them and no one ever gives me a call back like I am told every time. Finally get ahold of someone and now the truck is “top priority” (that was 3 weeks ago) then they tell me oh it’s going to be 4000 dollars to get it fixed.. that is on top of me now having to buy a plane ticket and go thru the airport hassle and get up there and then drive it all the way back.. I asked if they would just buy it out right from me. They still haven’t gotten back to me with a price.. which is weird since it is now MAY and my truck has been sitting with them since FEBRUARY… but no one can get back with me on a price.. which I’m sure it will be some LOW BALL price trying to get me to pay 4000 to fix it and probably 10000 to get to payoff.. I will keep everyone updated on how crappy their offer is. DO NOT GO HERE!! They prey and feed off people in tight spots.. especially service members that have no other choice More
Other Employees Tagged: Emanuel Matthews, Jake Tadlock, Tony Eason, Ray Johnson, Will Haigwood, Elaine Lewis
March 11, 2021
Rummaged car looking for wheel lock key. Created BIG problem for me. Need to put things back where they found them, Management Problem. Ask, if you don't know where something is. Dr. Witten. problem for me. Need to put things back where they found them, Management Problem. Ask, if you don't know where something is. Dr. Witten. More
March 16, 2019
Best Auto Experience I originally enter the dealership to see what they had available. I had already decided to buy a Tacoma at another dealership. I had put $1000 down as I originally enter the dealership to see what they had available. I had already decided to buy a Tacoma at another dealership. I had put $1000 down as well. After arriving at Reed-Lallier and working with Octavia, I decided to buy a Colorado ZR2. Octavia is an awesome sales rep. She is there for you and doesn’t pressure you at all. If your looking to buy a car. See Octavia. More
Other Employees Tagged: Octavia Wynn
November 01, 2017
The best dealership in town. I couldn’t have gone anywhere better, I mean there were another dealership that I was dealing with and they offer me a better deal than Reed-Lallier, I couldn’t have gone anywhere better, I mean there were another dealership that I was dealing with and they offer me a better deal than Reed-Lallier, but the courtesy and love that was given here was more than going somewhere else. More
Other Employees Tagged: Emanuel Matthews, Loria Davis , There was a maintenance person but don’t know his name, but he was great
October 19, 2017
Quick, trustworthy & thorough I recently purchased a pre-owned 2015 Chevy Traverse LT from Reed-Lallier Chevy. The whole experience was quick and easy. I have purchased 3 vehicles I recently purchased a pre-owned 2015 Chevy Traverse LT from Reed-Lallier Chevy. The whole experience was quick and easy. I have purchased 3 vehicles from this dealership, and have been pleased each time. I have moved out of state, but made the 2 hour drive to purchase my Traverse. I contact Bob Lanford, who directed me to a knowledgeable sales rep, Ray Johnson. Ray did an excellent job of listening to my needs and finding financing that would fit my budget. He also was helpful in making sure all of my documents were ready when I arrived. I literally walked in, provided the needed information (license, insurance, title of trade), signed all paperwork, and was on my way in less than 90 minutes. It was a very smooth transaction. I also highly recommend working with JaJa for the financing aspect - very knowledgeable and efficient. That was the quickest signing I have ever had! I thank you all for your patience in helping me pick a new vehicle for my family! We are enjoying our new, roomier ride! More
Other Employees Tagged: Ray Johnson , JaJa Hagan
August 29, 2017
NEW CAR PURCHASE!! FOR THE 6TH TIME We purchased our New Sonic and we absolutely love it. So good on gas!! Our salesman Ray Johnson for the 4th time......... is great!! If you need a We purchased our New Sonic and we absolutely love it. So good on gas!! Our salesman Ray Johnson for the 4th time......... is great!! If you need a car Go to RAY!! He is the bomb!! Thank You Ray!! WE absolutely couldn't be happier!! I loved BOB spelled forward and backwards....lol Very very nice man. More
Other Employees Tagged: Ray Johnson
August 20, 2017
Love! Excellent service! My husband and I loved the customer service here! You guys are great!!! Everyone was extremely friendly, generous, and very informa Excellent service! My husband and I loved the customer service here! You guys are great!!! Everyone was extremely friendly, generous, and very informative. Thanks for everything. More
Other Employees Tagged: Emanuel Matthews, Jake Tadlock, Octavia Wynn , Brian "I'm That Chevy Guy"Rigby
November 25, 2016
Nice experienve When you walk into this dealership you would think that everyone is giving you there personal attention. My experience today was with Mr Ray Johnson. When you walk into this dealership you would think that everyone is giving you there personal attention. My experience today was with Mr Ray Johnson. I had not intended to purchase today but he took me out on the lot and showed me how I could save money on selected models. I didn't purchase the model that I had intended. Because of Mr Johnson I upgraded to another vehicle which was larger and better suited for my needs. After I decided, Mr Johnson did the rest. I sat back and watched friendly faces go by and within a couple of hours I was driving home smiling in my new Equinox. More
Other Employees Tagged: Ray Johnson
October 16, 2016
Love my Truck Great salesman, worked really hard to find the vehicle that I liked. Ray Johnson did a good job helping Me out with my purchase. I was treated with Great salesman, worked really hard to find the vehicle that I liked. Ray Johnson did a good job helping Me out with my purchase. I was treated with respect and I appreciate it. More
Other Employees Tagged: Ray Johnson