Bob Ladjevardi
Bob Ladjevardi at Diamond Buick GMC Cadillac Palmdale
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Bob Ladjevardi

General Sales Manager

Diamond Buick GMC Cadillac Palmdale

39012 Carriage Way
Palmdale, CA 93551

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3.7
21 Reviews
3.7

21 Reviews

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21 Reviews of Bob Ladjevardi

December 07, 2024

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Employee Rating

I thought that when I took my car in for maintenance, that the oil was changed, tires rotated, and the fluids in the car were checked and possibly filled. I was told that my coolant fluid was low and tha More

by guapo382
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Dec 09, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us. We understand your concerns regarding the maintenance performed on your vehicle at Diamond Buick GMC Palmdale, particularly with the fluids and the brake service. Your feedback is important, and we take your situation seriously. We encourage you to contact us directly so we can discuss this matter further and work towards a resolution. Thank you for bringing this to our attention. Sincerely, The Diamond Buick GMC Palmdale Team

September 07, 2024

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They were very helpful and very professional . Customer service excellence I give it 10 point of approval.very food More

by meji2amaya611
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Betty

Sep 10, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Diamond Buick GMC Palmdale to be helpful and professional. Your approval means a lot to us! We look forward to serving you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

August 29, 2024

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I have purchased two diesel trucks from this dealer and have enjoyed all the interactions over the years. Super communications with the service department and sales personnel. I will continue to be be a c More

by REG7CHOIRBOY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez

Aug 30, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your wonderful review! We truly appreciate your loyalty to Diamond Buick GMC Palmdale and are thrilled to hear about your positive experiences with our service department and sales personnel. It's always a pleasure to assist customers like you, and we look forward to serving you for many more years to come. Don’t hesitate to reach out to us anytime you need assistance! Sincerely, The Diamond Buick GMC Palmdale Team

August 14, 2024

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They sell me a gmc Yukon that was involved an accident they fixed before they sell it to me but they never told us anything I still have to deal with them because since the day 1 they don’t want to take r More

by aracelijimenezvr
Service Price Transparency
Workmanship
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Recommend Dealer
No
Aug 15, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us, and we appreciate your feedback. Please reach out to us directly so that we can address your concerns regarding the vehicle's condition and the owner's manual. We value your input and want to ensure we resolve these issues for you. Thank you for bringing this to our attention, and we hope to hear from you soon. Sincerely, The Diamond Buick GMC Palmdale Team

July 21, 2024

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I walk in the the dealer looking for a truck I was interested in. I was greeted with friendly salesmen that help me with my questions and the vehicle I wanted. Long story short they gave me a fantasti More

by Anthony Gomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale, Anthony! We are thrilled to hear about your positive experience finding the truck you wanted and receiving fantastic pricing and financing. We strive to provide a smooth and efficient process, and we are glad it met your expectations. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely and enjoy your new truck! Sincerely, The Diamond Buick GMC Palmdale Team

May 24, 2024

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My worst experience was with Manny he was so unprofessional and so rude never in my life had that type of experience More

by Edevelel04
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Recommend Dealer
No
May 28, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your feedback. We are truly disappointed to hear about your experience with us. Providing excellent customer service is our priority, and you did not receive that on your visit. We value your feedback and would like the opportunity to address your concerns. Please feel free to reach out to us at Diamond Buick GMC Palmdale so we can work towards a resolution. Sincerely, The Diamond Buick GMC Palmdale Team

March 29, 2024

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Takes to long help the customer and not all clerks are helpful when you help for help More

by jdvmojave76
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Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to contact us to discuss this further. Sincerely, The Diamond Buick GMC Palmdale Team

March 28, 2024

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I waited 30 minutes at the salesman desk before I was even checked in but good service once I was checked in. More

by jhernandez101
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Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Diamond Buick GMC Palmdale Team

March 27, 2024

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New service manager is great! I forgot his name but his professionalism and patience sets him apart from what I usually get from an automotive repair shop. He’s definitely an asse More

by JONES.ANTHONY2
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Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez

Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

Anthony, thank you for taking the time to share your feedback. Each employee is a valued member of the Diamond Buick GMC Palmdale team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Diamond Buick GMC Palmdale Team

March 25, 2024

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Employee Rating

This dealership is very shady. They don’t listen to you and do not treat you with respect. Getting them to do anything is a feat all in its own. More

by Manny
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Miguel Betrado

Mar 25, 2024

Diamond Buick GMC Cadillac Palmdale responded

I'm sorry to hear about your experience. We value your feedback and take it seriously. Please accept our apologies for any inconvenience caused. We strive to provide excellent service and will address your concerns internally to ensure improvements are made. Thank you for bringing this to our attention.

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