Bob Lackland

Everyone at Oakes Kia were great. Monina was a great salesman and was a big help to me to make a decision on buying the Telluride. Monina was a great salesman and was a big help to me to make a decision on buying the Telluride. More

by dw.shields Verified Customer Verified Customer

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I really liked Oakes and appreciate the deal they gave us. Areas of improvement: It would have been nice to have been shown the beverage area or offered a drink. We were there for 8 hours and were neve us. Areas of improvement: It would have been nice to have been shown the beverage area or offered a drink. We were there for 8 hours and were never offered anything. It would have been great to be shown features of the car. We knew what we wanted but no one showed us how to move the seats, or anything. these are little things, but they make a difference, especially when you are spending so much money. They also could have gone faster. The car should have been taken to detail as soon as we walked in to sign paperwork, not when we were done with paperwork so that it then took another hour to wait for the car to be done with detailing. Additionally we had set up a time to sign paperwork so the paperwork should have been ready when we got there so we didn't have to wait another 1-2 hours for them to finish with it all. We had agreed on price hours before so it was just unnecessary wait time, especially with kids and no offer of beverages, or TV or even a wait area to sit in. Again, we appreciate the price and the car, but little things would have gone a long way in making the whole experience better. This is my 5th car so a little goes a long way. Also, please stop asking for my husband. I explained that I was the financer so stop asking where he is when it was made clear that I was doing the signing. More

by Katie J. Verified Customer Verified Customer

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4 weeks and no word on my title for 2026 Sorento. I have called, come in person, called, left messages and NOTHING. No tracking. No updates except "we'll check and get back to you". I had to come I have called, come in person, called, left messages and NOTHING. No tracking. No updates except "we'll check and get back to you". I had to come in person to get a settlement check for an issue, carfax, paperwork copies previously after the run around for 2 weeks. That's 30 of my 60 day temp tag GONE. I need time to get this into the DMV and don't have the luxury to camp out at the DMV if it's last minute. Also bought a 2018 wrangler and still waiting on the title and aux battery replacement reimbursement going on 3 weeks. Went in AGAIN in person for answers... and still waiting. I bought another vehicle same day from another dealership as the wrangler and got the title in 2 weeks no problem. DO NOT HAVE THEM UPS the title. It's a guessing game. Test drive and making the deal was fine, but follow up after you sign the contract has been atrocious. WHERE ARE MY TITLES AND BATTERY REPLACEMENT CHECK!!!!?!?!?!?!?!?!!?!?!?!?!??! More

by Ryan Verified Customer Verified Customer

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Appreciated the follow up to our inquiry on line. The phone call and appointment being made Our sales person, Jair Sanchez was excellent ! Took pictures and video of vehicle before arriving. Had veh The phone call and appointment being made Our sales person, Jair Sanchez was excellent ! Took pictures and video of vehicle before arriving. Had vehicle ready to test drive when we arrived. He continued to look through inventory until we found the exact vehicle we loved, More

by johnrcaldwell66 Verified Customer Verified Customer

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I love my new car! Service was great at this facility. I appreciate the help. Service was great at this facility. I appreciate the help. More

by anjabartels25 Verified Customer Verified Customer

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My salesman Brian was amazing, the whole experience was great! the receptionist was very welcoming, the salesman was very good no pressure and the finance manager was very good. I would highly recommend th great! the receptionist was very welcoming, the salesman was very good no pressure and the finance manager was very good. I would highly recommend this dealership. More

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I was very happy with my experience buying at Olathe Kia. Never like buying a new vehicle because of the hassle that dealerships put you thru. I went too three before going to Olathe Kia. I was met by Justin Never like buying a new vehicle because of the hassle that dealerships put you thru. I went too three before going to Olathe Kia. I was met by Justin Hanlon and he helped me from start to finish. No pressure and I felt like I got a fair deal. More

by sfoleyconstruction Verified Customer Verified Customer

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Bryan did an amazing job! He was helpful and professional! Finance was fast and easy to deal with! He was helpful and professional! Finance was fast and easy to deal with! More

by Mollie Friedrichsen Verified Customer Verified Customer

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Mike was very easy to work with and was competent in price matching/ giving us a better quote than we got from another dealership. Great job Mike! Would work with him and his staff again! price matching/ giving us a better quote than we got from another dealership. Great job Mike! Would work with him and his staff again! More

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Bob and AJ are the best! I love my new K4! I highly recommend Oakes Kia! I love my new K4! I highly recommend Oakes Kia! More

by kimmesarda Verified Customer Verified Customer

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