Bob Keissami

If you are purchasing a certified pre-owned vehicle from this dealership, confirm in writing before you sign that two sets of keys are included. We did not, and it cost us. We left our CPO purchase with this dealership, confirm in writing before you sign that two sets of keys are included. We did not, and it cost us. We left our CPO purchase with only one set of keys — something we did not discover until we were walking out the door. Having purchased CPO vehicles from three other dealerships over the years, all of which provided two sets without question, we considered this standard for any transaction involving a certified vehicle. Moreover, the fact that only one key would be provided was not disclosed until we were leaving after signing the paperwork. When we followed up, the General Manager declined to provide a second set and offered no price adjustment. The cost of a replacement Toyota key now falls on us, even though we purchased a certified pre-owned vehicle at full price. The General Manager's response to a straightforward customer concern was dismissive, rude, and condescending, and it reflects poorly on how they treat buyers once the paperwork is signed. More

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I just bought my second car from this dealership. Everyone I have dealt with here has been great to work with. Everyone I have dealt with here has been great to work with. More

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Five stars for every part of the experience. We felt welcomed and cared for and in good hands during the whole process. Marlon Poole was exceptional. He was kind, knowledgeable, listened to our We felt welcomed and cared for and in good hands during the whole process. Marlon Poole was exceptional. He was kind, knowledgeable, listened to our needs, and helped us find the right vehicle for our family. Bob Keissami is an absolute professional who made us feel like family. He was patient, courteous, and made the entire process easy and enjoyable. He went above and beyond to make sure we were happy with our purchase. The entire team at Elgin Toyota was excellent. More

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Terrible service, long wait time, questionable phrases stated to customers that are proven untrue. Greedy manager. stated to customers that are proven untrue. Greedy manager. More

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Best service I have received from a car dealership. Super friendly staff, and incredible sevice! Super friendly staff, and incredible sevice! More

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The team was fast to respond! ! They are Extremely polite and very Knowledgeable about product!!! ! They are Extremely polite and very Knowledgeable about product!!! More

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Purchased a 2023 GR Corolla Circuit edition from Elgin Toyota. Both Umair and Moby made this buying process extremely easy and we’re very transparent. I would recommend anyone who is hesitant to buy from Toyota. Both Umair and Moby made this buying process extremely easy and we’re very transparent. I would recommend anyone who is hesitant to buy from Elgin not to give it a second thought. I will be back in the future! More

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The people at Elgin Toyota are honest and professional. In this crazy car market there are a lot of strange things going on, but there was none of that here. They helped me find the right car at a great In this crazy car market there are a lot of strange things going on, but there was none of that here. They helped me find the right car at a great price and without any pushy sales tactics. I was glad to do business with them and hope to again in the future. More

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"The power and acceleration in my Toyota is unmatched. I feel confident on the road and I always receive compliments on my stylish and comfortable vehicle." I feel confident on the road and I always receive compliments on my stylish and comfortable vehicle." More

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The power and acceleration in my Toyota is unmatched. I feel confident on the road and I always receive compliments on my stylish and comfortable vehicle." I feel confident on the road and I always receive compliments on my stylish and comfortable vehicle." More

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