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Bob Hogan
Bob Hogan at West Side Garage, INC.
Refer Me

Bob Hogan

Service Director

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

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4.7
147 Reviews

Dealership Experience

31 yrs, 8 mos

Industry Experience

53 yrs, 11 mos

Specialties & Trainings

Automotive Technology Degree

4.7

147 Reviews

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147 Reviews of Bob Hogan

April 23, 2025

Dealership Rating
Employee Rating

Have treated me and my family for many years been a real good experience with them keep up the great work More

by David Schenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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Apr 23, 2025

West Side Garage, INC. responded

Thank you for your kind words, David! We truly appreciate your loyalty to West Side GM of Berlin over the years. It's wonderful to hear that you and your family have had great experiences with us. We look forward to continuing to serve you in the future! West Side GM Team (920) 361-5100

April 08, 2025

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Employee Rating

Great service and communication! I would recommend West Side Garage in Berlin to my family and friends! More

by markgauthier58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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Apr 09, 2025

West Side Garage, INC. responded

Thank you for your wonderful feedback, Mark! We're thrilled to hear that you had a great experience with the service and communication at West Side GM of Berlin. Your recommendation to family and friends means a lot to us. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

April 04, 2025

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Employee Rating

We have bought all but 1 vehicle from this dealer in the past 25 years. We are treated like family every time we walk in the door. More

by BOOPER121872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin, Diane Simenson-Grant, Jeff Kapp

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Apr 05, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We truly appreciate your loyalty to West Side GM of Berlin over the past 25 years. It’s fantastic to hear that you feel like family every time you visit us. We look forward to serving you again and helping you with that last vehicle! West Side GM Team (920) 361-5100

March 26, 2025

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Employee Rating

Very happy with the service and the happy people. My oil change didn’t take long at all. More

by beckyazabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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Mar 26, 2025

West Side Garage, INC. responded

Thank you for your wonderful review, Becky! We're thrilled to hear that you were happy with the service and that our team made your oil change a quick and pleasant experience. We appreciate your kind words and look forward to seeing you again at West Side GM of Berlin! West Side GM Team (920) 361-5100

March 15, 2025

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Employee Rating

Home town pride. So glad West side is here in Berlin. Great staff. Great service More

by Sue Wendt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp, Gene Heiderich

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Mar 15, 2025

West Side Garage, INC. responded

Thank you for your wonderful review, Sue! We're thrilled to hear that you have hometown pride and that you appreciate our great staff and service at West Side GM of Berlin. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

February 26, 2025

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Employee Rating

Great place, Great people, Very Reliable. Always leave relaxed with one less thing to worry about knowing our vehicle is well taken care of. More

by faneve3363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2025

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you find West Side GM of Berlin to be a great place with great people. It’s our priority to ensure that your vehicle is well taken care of so you can leave relaxed. We appreciate your trust in us and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

February 26, 2025

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Employee Rating

First and last time bringing my vehicle to west side garage. No timeliness whatsoever. Total mistake More

by Groot
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Feb 28, 2025

West Side Garage, INC. responded

Thank you for your feedback. We understand your frustration regarding the timeliness of our service at West Side GM of Berlin. We appreciate your input as it helps us improve our operations. We encourage you to reach out to us directly so we can address your concerns and work towards a resolution. Your experience is important to us. West Side GM Team (920) 361-5100

February 17, 2025

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Employee Rating

Friendly and had my oil change /tire rotation done in no time. Helped me use my points at check out and had a very good experience More

by boyceja17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2025

West Side Garage, INC. responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a friendly visit while getting your oil change and tire rotation at West Side GM of Berlin. It's great to know that our team was able to assist you in using your points as well! We appreciate your feedback and look forward to seeing you again soon. West Side GM Team (920) 361-5100

February 14, 2025

Dealership Rating
Employee Rating

They treat us fairly and honestly very nice people complete the work in a timely fashion More

by 2dibble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 15, 2025

West Side Garage, INC. responded

Thank you for your feedback! We’re glad to hear that you felt treated fairly and honestly at West Side GM of Berlin. Our team strives to provide timely service, and it's great to know you appreciate our efforts. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

February 10, 2025

Dealership Rating
Employee Rating

Took a week to get my car in but the. y looked at it promptly then. Was done next day More

by cls_sobie
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kapp

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Feb 11, 2025

West Side Garage, INC. responded

Thank you for your review! I'm glad to hear that once your vehicle was in, our team at West Side GM of Berlin was able to address it promptly and have it ready for you the next day. We appreciate your patience and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

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