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Bob Hogan
Bob Hogan at West Side Garage, INC.
Refer Me

Bob Hogan

Service Director

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

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4.8
123 Reviews

Dealership Experience

31 yrs, 3 mos

Industry Experience

53 yrs, 6 mos

Specialties & Trainings

Automotive Technology Degree

4.8

123 Reviews

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123 Reviews of Bob Hogan

November 20, 2024

Dealership Rating
Employee Rating

The service department fixed a leak in the back window of my Silverado and did a great job. More

by jbstrieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Schmidt

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November 17, 2024

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Employee Rating

Very thankful for the work that was done thank you we will be back again More

by pyoungbauer66@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2024

West Side Garage, INC. responded

Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear that you are satisfied with the work done at West Side GM of Berlin. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

November 17, 2024

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Employee Rating

Great service and employees . Friendly . Helpful and very knowledgeable. I would highly recommend to others . More

by wendtlor68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin

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Nov 19, 2024

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you received great service from our friendly and knowledgeable team at West Side GM of Berlin. Recommendations like yours mean a lot to us! We look forward to seeing you again soon, and please share your experience with others. West Side GM Team (920) 361-5100

November 16, 2024

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Employee Rating

The fact they fit me in when I had a problem speaks leaps and bounds about the kind of service they provide. Great people! More

by Debbie.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2024

West Side Garage, INC. responded

Thank you, Debbie! We truly appreciate your kind words about the service at West Side GM of Berlin. It’s great to hear that we were able to fit you in and assist you with your problem. Our team takes pride in providing exceptional service, and your feedback means a lot to us. We look forward to seeing you again! West Side GM Team (920) 361-5100

November 13, 2024

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Employee Rating

They serviced my truck installed my new rims and tires, they said they used liquid to balance them found out later they used a ton of weights and broke off two bolts for the hub caps after I ordered anothe More

by lightstepping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 14, 2024

West Side Garage, INC. responded

Thank you for sharing your experience with us. We understand your concerns regarding the service performed on your truck, particularly with the balancing and the issues with the hub caps. We appreciate your feedback and take it seriously as it helps us maintain our standards at West Side GM of Berlin. We encourage you to reach out to us directly so we can discuss this matter further and find a resolution that meets your needs. Your satisfaction is important to us, and we would like to ensure that any outstanding issues are addressed. Thank you again for your input. West Side GM Team (920) 361-5100

November 13, 2024

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Employee Rating

Westside is always there when I need them. I have never had a problem with any of their work and I've been a customer for over 30 years. More

by tom-ann
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Nov 14, 2024

West Side Garage, INC. responded

Thank you for your kind words and for being a loyal customer for over 30 years! We truly appreciate your trust in West Side GM of Berlin and are glad to hear that you've always had a positive experience with us. We look forward to continuing to serve you in the years to come! West Side GM Team (920) 361-5100

November 12, 2024

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Employee Rating

First visit - friendly staff, nice waiting room and good service. Thank you West Side Chevy More

by wjh-11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

West Side Garage, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great first visit with us at West Side GM of Berlin. Our staff always aims to provide friendly service and create a welcoming atmosphere. We hope to see you again soon! West Side GM Team (920) 361-5100

November 09, 2024

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It was my first time the guys were very nice and i'm sure I'll be going back again More

by don.tipler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2024

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that you had a positive first experience at West Side GM of Berlin. Our team is dedicated to providing excellent service, and we look forward to welcoming you back again soon! West Side GM Team (920) 361-5100

November 03, 2024

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Employee Rating

Westside Garage has gone above and beyond to make sure I was happy with my purchase. I was so impressed that I sent my parents there to buy a vehicle. They definitely have that small town, family vibe value More

by raysgirls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin, Jeremy Stibb , Lisa Maldwin

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Nov 05, 2024

West Side Garage, INC. responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at West Side GM of Berlin. It means a lot to us that you referred your parents as well! Jeremy, Jeff, and Lisa will be delighted to know they made such an impression. We truly appreciate your recommendation and hope to see you again soon! West Side GM Team (920) 361-5100

November 01, 2024

Dealership Rating
Employee Rating

On 2 occasions they took my 2008 GMC Duramax in changed 2 glow plugs and last time fixed my broken mirror. Very satisfied!!! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

West Side Garage, INC. responded

Thank you, Steve, for your wonderful review! We're thrilled to hear that you are very satisfied with the service provided for your 2008 GMC Duramax, including the glow plug replacements and mirror repair. Your trust in West Side GM of Berlin means a lot to us. We look forward to helping you again in the future! West Side GM Team (920) 361-5100

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