Bob Graziano
Bob Graziano at Karl Knauz BMW
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Bob Graziano

General Sales Manager

Karl Knauz BMW

407 Skokie Valley Hwy
Lake Bluff, IL 60044

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87 Reviews
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87 Reviews

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87 Reviews of Bob Graziano

March 31, 2022

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These guys are at the top of their game. Exceptional service end to end. Bob sets the tone for the dealership and Pedero Mata in sales and Scott Adduci and doug Kamp in finance demonstrate More

by Ken Harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Kamp , Scott Adduci, Pedro Mata

Mar 31, 2022

Karl Knauz BMW responded

Hi Ken, thank you so much for taking the time to leave this review. We're so glad to hear how much you enjoyed working with Bob, Pedro, Scott, & Doug! Providing high-quality service in a friendly environment is extremely important to us, so we greatly appreciate your kind words. Congratulations on your new BMW & thanks again for reaching out to us! We appreciate your recommendation & we're looking forward to your next visit!

February 22, 2022

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I have leased several cars from different dealerships over many years. I highly recommend Knauz and their BMW sales staff. Spencer Parker was fantastic finding the BMW that had all the features I wanted More

by susanarm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Spencer Parker , Scott Adduci, Alex Tellez

Feb 23, 2022

Karl Knauz BMW responded

Hi Susan, thank you for taking the time to reach out to us. We always appreciate hearing from our clients, but comments like yours are especially rewarding to receive! We strive to provide friendly, customer-focused service in a low-pressure environment, so it's wonderful to read your kind words. Congratulations on your newest BMW & thank you for your business! We're looking forward to the next opportunity to work with you!

December 08, 2021

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Sam Picchietti at Knauz worked with us to purchase a 2022 BMW X3. Sam was very helpful on the phone when I first contacted the dealer, so we made an appointment to see Sam. When we went to the dealership, More

by JPC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Picchietti

Dec 08, 2021

Karl Knauz BMW responded

Hi there, thank you for taking the time to reach out to us about your experience. It's wonderful to hear that Sam was such a pleasure to work with & that he helped make the process of purchasing your new X3 so stress-free! We strive to ensure that our clients are met with friendly, yet knowledgeable service, so we greatly appreciate your comments. Congratulations on your new BMW! Thank you for your recommendation. We're looking forward to your next visit!

October 12, 2021

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This dealership was completely transparent, friendly, and made purchasing our car quick and easy. The team even stayed late for us! Trustworthy dealership! More

by Sophia DeFrancesco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Picchietti , Scott Adduci

Oct 13, 2021

Karl Knauz BMW responded

Hi Sophia, thank you for leaving this review. We're so glad to hear how much you enjoyed working with Sam, Bob, & Scott! Customer experience is very important to us, so it's wonderful to receive your comments. Congratulations on your new BMW & thanks again for reaching out! We'll see you next time!

October 08, 2021

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An amazing experience! Bob was phenomenal and made everything super easy and pleasant. The management staff at Knauz were all amazing and everything was ready before I even walked in. Bob made the pro More

by BMWNK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2021

Karl Knauz BMW responded

Hi there, thank you for leaving this review. We're so glad to hear that you had a great experience working with Bob & the rest of our team! We strive to ensure that every visit is as efficient & enjoyable as possible, so we greatly appreciate your feedback. Congratulations on your new BMW! We appreciate hearing from you & we're looking forward to your next visit!

September 27, 2021

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I have purchased a few BMWs from Knauz over the past 10 years. The team I have worked with for purchases and service are always very professional, helpful, accommodating, attentive and efficient. I will More

by DSK64
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 27, 2021

Karl Knauz BMW responded

Hi there, thank you for taking the time to reach out to us. We're thrilled to hear how much you've enjoyed working with us over the years. We strive to ensure that our clients are met with friendly, knowledgeable service in a low pressure environment, so it's wonderful to receive your feedback! We're glad that you're met with the same level of service across every department & we greatly appreciate your loyalty over the last 10 years. Congratulations on your newest BMW & thanks again for leaving this review! We're looking forward to your next visit!

September 16, 2021

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Have bought numerous BMW’s from Knauz and Bob is the best. Professional, not pushy, really focused on getting you the best car at the best price More

by pete.leemputte
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Geisheker

Sep 16, 2021

Karl Knauz BMW responded

Hi Pete, thank you very much for leaving this review. We're so glad to hear that Bob has been such a pleasure to work with over the years! We greatly appreciate your business, as well as you taking the time to share your thoughts with us. Congratulations on your new BMW! We're looking forward to your next visit!

August 24, 2021

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I have been dealing with Knaus for over twenty years, having purchased 5 BMW convertibles from them and having all of them serviced by their service team. All of my experiences have been both positive More

by kohara65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2021

Karl Knauz BMW responded

Hi there, thank you for taking the time to reach out to us. We're so glad to hear that you've been met with such consistently great experiences working with us over the years! Providing excellent service & fostering lasting relationships is extremely important to us, so we're thrilled to receive your comments! We appreciate your business, as well as your kind words. We're looking forward to your next visit!

March 30, 2021

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I contacted Rolly (Roland) Davidson to let him know what I was looking for and he jumped right on it. Within a few minutes he called me back and presented me with my options and transparent pricing. Later t More

by JackMalone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rolly Davidson , Scott Adduci

Mar 31, 2021

Karl Knauz BMW responded

Hi Jack, thank you for taking the time to reach out to us. It's wonderful to hear how much you enjoyed your experience working with Rolly! We strive to provide great service with transparency, so it's wonderful to receive your feedback. Congratulations on your X3 M40i; we're glad to hear that you're loving it! Thank you for your business, as well as your kind words. We're looking forward to the next opportunity to work with you!

December 26, 2020

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Last week we purchased our 5th vehicle through Knauz BMW. Our client advisor was Rolly Davidson, who we have used on each of our five purchases. On all of our purchases, including this last one, Rolly Davids More

by sheldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rolly Davidson

Dec 30, 2020

Karl Knauz BMW responded

Hi Sheldon, thank you for taking the time to leave such a detailed & thoughtful review. We're thrilled to hear that you had another great experience working with Rolly & Bob! Fostering long-lasting relationships & providing great service is very important to us, so we're thrilled to receive your feedback. We appreciate your business over the years, as well as your recommendation. Congratulations on your new BMW! We're looking forward to your next visit!

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