Bob Giordano | Page 2

I’ve been going to Toyota of Hackensack for my car maintenance for a few years now, and every visit reminds me why I keep coming back. Their team is always fast, efficient, and incredibly professional maintenance for a few years now, and every visit reminds me why I keep coming back. Their team is always fast, efficient, and incredibly professional, and the entire dealership has a very welcoming, friendly atmosphere. It’s rare to find a service center where you feel genuinely taken care of, but that’s exactly what they provide. I especially want to highlight Marissa, who handles my paperwork each time. She is absolutely wonderful—organized, attentive, and always on top of every detail. She makes the whole process smooth from start to finish and consistently ensures that everything is explained clearly. You can tell she really cares about the customers and goes out of her way to make the experience stress-free. Thanks to her and the rest of the staff, they always do their best to get me in and out as quickly as possible without ever compromising quality. Whether it’s routine maintenance or unexpected service, I always leave confident that my car was in good hands. I highly recommend Toyota of Hackensack to anyone looking for trustworthy service and a dealership that truly values its customers. More

Report | Print

Quick courteous service. Excellent waiting area. Easy scheduling and notification. Clean workshop and service with a smile. Excellent waiting area. Easy scheduling and notification. Clean workshop and service with a smile. More

by Isserkotler Verified Customer Verified Customer

Report | Print

The service was great. I really appreciate all the help and hard work that Zach did to ensure my car was repaired properly. He is to be commended for his effort. I really appreciate all the help and hard work that Zach did to ensure my car was repaired properly. He is to be commended for his effort. More

by DONNIEXXIII Verified Customer Verified Customer

Report | Print

Excellent customer service with Easy in and out with excellent customer service quick with a update. excellent customer service quick with a update. More

by DIANEFERNANDEZ57 Verified Customer Verified Customer

Report | Print

Hello Everything was done on a timely matter with professionalism thank you very much all professionalism thank you very much all More

by RCRUIZ1014 Verified Customer Verified Customer

Report | Print

This service center is great! The place is always clean and neat! The maintenance p staff is top notch. I always feel that the time spent on my repairs are well within my expect The place is always clean and neat! The maintenance p staff is top notch. I always feel that the time spent on my repairs are well within my expectations. The quality of the work is great! More

by XT371JK46 Verified Customer Verified Customer

Report | Print

Great service , time efficient and took care of the recall, on Saturday went above and beyond recall, on Saturday went above and beyond More

by MAHMAD22000 Verified Customer Verified Customer

Report | Print

Wait times too long please work on this point because appointment means saved time but 2 hours not good appointment means saved time but 2 hours not good More

by SALEEMMALIK828 Verified Customer Verified Customer

Report | Print

Toyota of Hackensack took me in without an appointment to fix my radio head unit which kept rebooting. Service writer Marissa Giordano could not have been more helpful. She assigned my car to Service Foreman fix my radio head unit which kept rebooting. Service writer Marissa Giordano could not have been more helpful. She assigned my car to Service Foreman Mike, who quickly identified the problem as a faulty aftermarket S/D card (mapping). The dealership ordered a new card and installed it today. There was also a Toyota TSB software update for the radio, which the service department also successfully installed. Now the radio and GPS appear to be working perfectly. I am very grateful for the fast, reasonably priced service to fix this issue. I just moved back to Bergen County recently and look forward to working with Toyota of Hackensack for all my future service needs. Thank you! More

by MGIORGINO Verified Customer Verified Customer

Report | Print

The service was great and the workers were helpful and friendly I’m glad I brought my car there friendly I’m glad I brought my car there More

by GeorgeKorniloff Verified Customer Verified Customer

Report | Print