Bob Gaeta
Bob Gaeta at Matthews GM Center
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Bob Gaeta

General Manager

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of Bob Gaeta

November 09, 2024

Dealership Rating
Employee Rating

Matthews service, sales, collision departments are the best. Friendly and professional. Customers are always first. More

by KARIN2
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 15, 2024

Matthews GM Center responded

Hi Karin-Thank you for the perfect review!

August 19, 2024

Dealership Rating
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They were very easy to work with and helpful, I will do business in the future. More

by marchiediff
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 20, 2024

Matthews GM Center responded

Thank you for the perfect review and your business

January 25, 2024

Dealership Rating
Employee Rating

Awesome sales and after the sales experience. Called me after my delivery to make sure I had no questions about the vehicle. Very professional business More

by mryder97
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 30, 2024

Matthews GM Center responded

Thank you for the great review and your business!

November 27, 2023

Dealership Rating
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Great service! ! My husband has used them for years. Buying vehicles and always using them for service and repairs. They have a wonderful crew! More

by R&B DeL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Polakovich, Jim Rodgers , Bill Trebeck

Dec 05, 2023

Matthews GM Center responded

Thank you for choosing Matthews and the great review!

September 20, 2023

Dealership Rating
Employee Rating

The Matthews Sales and Service departments are professional and dependable. They know their job and they do it. Interaction with the Sales department only happens every few years but is always suc More

by whoward10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Matthews GM Center responded

Thank you for your continued business! We're so glad that our Sales/Service Departments have taken great care of you!

September 01, 2023

Dealership Rating
Employee Rating

This was our first experience with Matthews and it won't be our last! We love the staff, especially Bob Gaeta, Joe Polakovich, and Ted O'connor. We had a Hassell free experience!!! The dealership was beaut More

by tami_hamberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 21, 2023

Dealership Rating
Employee Rating

Great staff, excellent service, easy scheduling, easy access to service center, they remember me as a customer More

by BUBBIEJJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Quick, Jim Rodgers

Oct 02, 2023

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 07, 2023

Dealership Rating
Employee Rating

Great Experience, Great people, best in the business period!!!!!! Would not buy anywhere else. Highly recommended. More

by agarcia49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Breward, Adam Crawford , Sean Judge

Aug 07, 2023

Matthews GM Center responded

Thank you for taking the time to let us know about your experience at the dealership . Bob Gaeta General Manager

June 30, 2023

Dealership Rating
Employee Rating

My third GMC Sierra from Matthews. Last two from Paul Tierno. Paul is very knowledgeable, patient, and as always zero pressure. Some of the other salesmen pitched in (sorry, I forget More

by sgwinjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Breward, Paul Tierno, Joe Polakovich, Jim Rodgers , Seamus McNally, Jim Rodgers, and of course Joe P. (Polakovich)!

Jul 06, 2023

Matthews GM Center responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 23, 2023

Dealership Rating
Employee Rating

Very informative and couldn’t do enough for me. I will definitely return for service. More

by jimsr0
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth , Perry Griffith

Jun 26, 2023

Matthews GM Center responded

Thanks for choosing Matthews to service your vehicle. We appreciate the recommendation and look forward to serving you again soon!

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