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Bob Frank

Overview Reviews (18)

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Bob Frank

Bob Frank | Page 2

Service Manager

Mazzei Chevrolet

631 Orange Drive
Vacaville, CA 95687

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5.0

18 Reviews

Overview Reviews (18)

5.0

18 Reviews

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18 Reviews of Bob Frank

July 01, 2026

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1:00 pm appointment, in and out, in less than an hour! Can’t beat that for excellent service. Can’t beat that for excellent service. More

by RLA5112

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 01, 2026 -

Mazzei Chevrolet responded

Thanks for the 5-star rating. We’re pleased your 1:00 pm appointment for your Chevrolet Blazer was completed in under an hour with great service. We look forward to helping you again.

June 30, 2026

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They provide great service with positive personnel and positive attitudes which makes for an excellent service experience. positive attitudes which makes for an excellent service experience. More

by TIM958

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: mark lopez

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Jun 30, 2026 -

Mazzei Chevrolet responded

We’re delighted our team’s positivity made your Chevrolet Corvette service experience excellent. Thanks for the five-star rating.

June 29, 2026

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Excellent service was provided by Joseph and the service department! Thank you for always doing a great job! department! Thank you for always doing a great job! More

by Patricia Sanchez

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joseph - advisor

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Jun 29, 2026 -

Mazzei Chevrolet responded

Thank you for trusting our service department with your Toyota Corolla. It’s wonderful to hear our team consistently delivers excellent care. We appreciate your kind words and look forward to assisting you again.

June 27, 2026

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Great service on time delivery of vehicle as promised. Joseph is the best. He takes the time to explain everything that needs to be done and provides options. Joseph is the best. He takes the time to explain everything that needs to be done and provides options. More

by TS1956

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 27, 2026 -

Mazzei Chevrolet responded

Thank you for highlighting our timely service and on-time vehicle delivery. We’re delighted that Bob provided clear explanations of the needed work and outlined your options. Please reach out if you need anything else with your Chevrolet Corvette.

June 22, 2026

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Very happy with the ease of scheduling and the quality of work. I’m happy to make the drive to use the service center. work. I’m happy to make the drive to use the service center. More

by JLSLLC

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Jun 22, 2026 -

Mazzei Chevrolet responded

It’s great to hear that scheduling was straightforward and you’re pleased with the work on your Chevrolet Tahoe. Thank you for making the drive, and we look forward to assisting you again.

June 19, 2026

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Wonderful experience they have a great team to work with in the service center. I’ve always had a positive experience. in the service center. I’ve always had a positive experience. More

by SCRUBSANDCUFFS

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Jun 19, 2026 -

Mazzei Chevrolet responded

It’s great to hear our service center team continues to deliver positive experiences for your Chevrolet Traverse. We’ll share your kind feedback with the team, especially Bob. Thank you for choosing us and for the five star rating.

June 09, 2026

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I have used Mazzei Chevrolet for many years. I really like most of the Chevy models. I really like most of the Chevy models. More

by MICKEY159

Verified Customer

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Recommend Dealer

Yes

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Jun 09, 2026 -

Mazzei Chevrolet responded

We appreciate your loyalty over the years. It’s great to hear you enjoy the Chevrolet lineup. We look forward to your next visit.

May 30, 2026

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Last week (21 May 26) my chevy trax was serviced at this dealership due to the chrome button on my gear shifter getting stuck. It was fixed but incurred damages to my gear shifter. I have been going to th dealership due to the chrome button on my gear shifter getting stuck. It was fixed but incurred damages to my gear shifter. I have been going to this dealership for 13 years and don't want to sever the relationship created. I'm still waiting for the service director to fix the problem and will update the ratings once the problem is resolved. EDIT: I would like to thank Bob and Mark for ordering the damaged parts for my car. I'm truly grateful that this business is living up to its high standards of owning accountability. I will continue doing business with this dealership because they have proven time and time that they take care of their customers and that is something that you rarely see when it comes to honest dealerships. Mark has always taken good care of all his customers like me and makes it a point to include my military discount for being a veteran. I would also like to give a shout out to Ray who, ever since I saw him start working at this dealership, has always kept this dealership spotless, keeps the popcorn and coffee stacked for customers, and keep the restrooms in pristine order and smelling refreshed. Keep up the good work of taking care of people! Cheers! More

by hyperdrivelt1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Lopez "The Great"

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Jun 02, 2026 -

Mazzei Chevrolet responded

Valomar, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.