Bob Barron

Completely unacceptable experience. We were misled from day 1. Bob gave us their word that even though the vehicle was preowned and sold “as is”, it had been fully inspected, gone throu We were misled from day 1. Bob gave us their word that even though the vehicle was preowned and sold “as is”, it had been fully inspected, gone through the shop and good to go. We paid extra for delivery, an hour and 1/2 away (which is why we made sure the car was good to god and safe!) when it showed up, the tires were completely slick. We let that go. Then the Audio and GPS failed. We let that go too. But when it started to make a terrible noise, we took it to a local trusted shop who said the right rear axel needs replaced, the wheel bearing is bad from sitting too long, the APIM likely needed replaced and it needed tires. Their words: There is NO WAY this car was inspected. We reached out to Brad a Sales Manager and Red the Service Manager. Both who said they would look into this for us and then would never call us back. After multiple follow ups they finally said they would not be doing anything. (A warranty was also mentioned to us which we tried to buy when purchasing the car and could not get but suddenly they could get us one once problems came up) This dealership flat out misrepresented the vehicle and went silent when problems came to light. Avoid Hyundai of Columbia if you expect honesty, accountability or basic customer service. More

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Warning about Hyundai of Columbia (TN): We were told by Bob (sales) and Brad (sales manager) that the vehicle had been fully inspected and was “good to go.” We paid extra for delivery — and when it arrived Bob (sales) and Brad (sales manager) that the vehicle had been fully inspected and was “good to go.” We paid extra for delivery — and when it arrived, the tires were slick, the audio/GPS went out, and it started making awful noises. A local shop found the axle and wheel bearing were bad, tires shot, and electronics likely failing. There’s no way this was inspected like they claimed. Brad promised to “look into it,” then ghosted us for days — only to say later they wouldn’t do anything. Totally misled. Wouldn’t recommend. More

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Bob met my son and I at the entrance and it was positive from the first handshake to the last. After selecting the car we liked he rode in the passenger seat and went through the features of same. Calling from the first handshake to the last. After selecting the car we liked he rode in the passenger seat and went through the features of same. Calling me in a couple days afterward, he asked did I have any questions. Being not up to par on currant digital dogma, I told him that there was a few things I was having difficulty with. He immediately invited me to drop by anytime and he would give further instructions! Very professional! Thank you! Sam More

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The best experience I have ever had at a car dealership. Super nice employees. Best service ever Super nice employees. Best service ever More

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Bob was AMAZING! ! I got into an accident that totaled my car and needed one ASAP, and I really liked one of the cars on their lot. Most dealers are a pain but this wa ! I got into an accident that totaled my car and needed one ASAP, and I really liked one of the cars on their lot. Most dealers are a pain but this was the best experience. I was worried it would be a hassle and feel pressured but it was the opposite! He wasn’t pushy at all and let me decide what I wanted. He worked the numbers for me and explained everything so I wasn’t confused. I ended up leaving with a newer, better car! I’m so grateful for the experience and I will be back! More

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Took their time to help us find the right car. Caring, kind and understanding group of people. Caring, kind and understanding group of people. More

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Very nice staff. Straightforward experience. Bob was great. Would highly recommend this dealership to others Straightforward experience. Bob was great. Would highly recommend this dealership to others More

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Bob and the team were amazing to work with. It’s the first time buying a car that I left happy and felt like I got a good deal. No one talked down to me being a woman and buying a car alone. I It’s the first time buying a car that I left happy and felt like I got a good deal. No one talked down to me being a woman and buying a car alone. I love my palisade. They were not pushy at all and made sure that I got what I wanted. Jess in finance explained things well and was fun to finish things with. I highly recommend them and will for sure use them in the future. Chris, the Owner/Manager, worked hard to make sure that I was taken care of especially because I had a terrible experience at another dealership. Everyone there was friendly even though I wasn’t working with them particularly. More

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As car dealerships go, I doubt you will find one better. Very friendly staff, would recommend. Very friendly staff, would recommend. More

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This was easily the best car buying experience I have ever had. It was literally perfect across the board. Big thanks to everyone and I couldn’t be happier with my purchase!! ever had. It was literally perfect across the board. Big thanks to everyone and I couldn’t be happier with my purchase!! More

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