Originally from Kansas City I have 30 years of retail automotive management experience and a primary focus on customer service.
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Write a Review11 Reviews of Bob Aubrey
March 17, 2023
Ms. Leach was very professional and friendly. She made my experience pleasant and not stressful. I would recommend her and Patty Peck to others. Everyone at the dealership made me feel welcome. experience pleasant and not stressful. I would recommend her and Patty Peck to others. Everyone at the dealership made me feel welcome. More
Other Employees Tagged: Tony Leach , Katorra Lewis, Jacob Quarles
December 21, 2019
Kristie Weaver is the best car salesperson ! Kristie Weaver is great with communicating and staying in touch with her customers. This is the 2nd purchase through her in 2019, and she contacts me Kristie Weaver is great with communicating and staying in touch with her customers. This is the 2nd purchase through her in 2019, and she contacts me when something comes in that she knows I might be interested in buying. Very helpful and she knows what she is doing! I appreciate that she isn’t pushy at all! Bob Aubrey maintains a great business and one that I wholeheartedly can trust to do business with. I trust him and Kristie, and that is saying a lot when it comes to car purchasing! More
Other Employees Tagged: Jacob Quarles, Kristie Weaver
October 24, 2019
Smoothest car buying experience ever! Kristie is the best. Everything was ready to go when I got there and I was in and out in no time. I absolutely LOVE my new CRV. I highly recommend Kri Kristie is the best. Everything was ready to go when I got there and I was in and out in no time. I absolutely LOVE my new CRV. I highly recommend Kristie and Patty Peck Honda! More
Other Employees Tagged: Ed Redding, Grant Lankford , Lee Andrews, Kristie Weaver
July 29, 2019
Top Of The Line! Thank you for helping our growing family move into our new Odyssey! Kristie Weaver did a wonderful job helping us to move quickly and efficiently th Thank you for helping our growing family move into our new Odyssey! Kristie Weaver did a wonderful job helping us to move quickly and efficiently through the buying process. We had a very limited time frame and she helped us to learn about the car and utilizing features specific to our family. We are extremely appreciative and would refer friends to Kristie and Patty Peck! More
Other Employees Tagged: Jason McFadden, Kristie Weaver
June 25, 2019
Great car buying experience! Kristie Weaver is wonderful. My wife and I wanted to look at several models and all were brought around with air and smiles running. She did a great j Kristie Weaver is wonderful. My wife and I wanted to look at several models and all were brought around with air and smiles running. She did a great job of showing the features of each vehicle without the annoying sales pitch. Overall the product, people and dealership sold themselves. All the way through finance with Grant Lankford was pleasant without pressure. Everyone was super friendly and they kept us hydrated with plenty of cold bottled water. More
Other Employees Tagged: Donna Ransdell, Grant Lankford , Kristie Weaver
March 24, 2019
True professionals Bob Fred chris Doug Ted Tim make sales and service a very pleasant experience 7 vehicles and counting wouldn’t go any where else great job Bob Fred chris Doug Ted Tim make sales and service a very pleasant experience 7 vehicles and counting wouldn’t go any where else great job More
Other Employees Tagged: Doug Smith , Ted Buck, Michael Rucker, Charles Tucker, Fred Smith chris Hawkins
December 13, 2018
Best Experience Buying a Car EVER! I’ve bought a few cars in my day and I have to tell you I have never had a better experience buying a car that I had with Patty Peck. Kristie Weaver w I’ve bought a few cars in my day and I have to tell you I have never had a better experience buying a car that I had with Patty Peck. Kristie Weaver was my sales person she was great! Friendly, Highly knolegable on not only the car I bought but all Honda’s! I’ll be back!! More
Other Employees Tagged: Grant Lankford , Kristie Weaver
October 20, 2018
I will never buy from anywhere else Excellent selection! Excellent customer service from Kristie Weaver before AND after the purchase. Got a great trade in value and got a great price on Excellent selection! Excellent customer service from Kristie Weaver before AND after the purchase. Got a great trade in value and got a great price on the vehicle I purchased. The really cool thing is that the General Manager, Bob Aubrey, remembered from a year and a half ago when I mentioned a particular rare color and style vehicle I wanted. So, when they got the exact one in on trade, he asked Kristie to contact me. Talk about knowing and catering to your customers!!! I would give 10 stars if that was an option. More
Other Employees Tagged: Grant Lankford , Kristie Weaver
October 16, 2013
I purchased my 2006 Honda civic from Pat Peck in Gulfport. They sold me the car with a crack small block. I knew that Honda has submitted a Service bulletin regarding a defect in the engine casting Gulfport. They sold me the car with a crack small block. I knew that Honda has submitted a Service bulletin regarding a defect in the engine casting for 2006 to 2008 Honda civics. Honda American did cover the cost of the engine replacement and the labor. After Patty Peck installed the new engine on 7/15/2013, I brought the car back to them due to severe vibration in the engine (like the car was going to stall out while in drive at a stop light or while idling in the drive way). Tom Craft said the new small engine block has some break in time (which isn't true), he said drive the car for 1000 and return it for service. I did not like that at all! I felt like he didn't take my concern seriously. Tom reassured me that if anything was an issue Patty Peck would cover the cost. I did return after driving the 1000 miles to inform Tom that the car was still idling rough. Patty Peck had the car for 2 days (they stated that they neutralized the motor mounts) what is neutralizing the motor mounts? The did nothing at all to my car. Once they returned it, I still have the same issue. I waited for about 2 weeks and took the car back in on 10/9/2013 for rough idle and seeming like it wanted to cut off. I informed Jennifer (in service) that the motor needed to be replaced and Patty Peck should cover the cost or Honda American due to replacement of my engine due to the defect in the casting of the engine at production time. They charged me $132.00 on 10/10/2013 to do a power train module update which did not fix the problem. I spoke with Bob Aubrey on 10/15/2013 and he has a bad attitude and poor customer service. I just want my car in the proper condition. I purchased this Honda due to the fact they were supposed to be a quality car, but they aren't. Patty Peck ripped me off for $132.00 and did nothing to my car. I have filed a complaint with the BBB and Fedral Trade Commission. I want new motor mounts for my car and the refund of my $132.00 and I will never do business with Patty Peck Honda Ever! More
Other Employees Tagged: Tom Craft
May 30, 2013
Ron and Don worked very hard to make us a great deal! We appreciate their wonderful attitude of service and willingness to be available to help us as needed at the sale and in the future. appreciate their wonderful attitude of service and willingness to be available to help us as needed at the sale and in the future. More
Other Employees Tagged: Don Lee , Ron Lee