Blake True
Blake True at Koepp Chevrolet

Blake True

Fixed Ops Director

Koepp Chevrolet

13221 US Highway 87 W
La Vernia, TX 78121

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4.4
17 Reviews
4.4

17 Reviews

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17 Reviews of Blake True

August 05, 2025

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Employee Rating

Best dealership ever! Blake did a great job at making sure my vehicle was taken care of. More

by blaketrue90
Recommend Dealer
Yes

Other Employees Tagged: Blake True

August 05, 2025

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Got truck out after paying yall $3000 and truck still had issues. Took truck back 4 hrs later. Now 3 business days later and no update More

by cbcsrebel18
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Williams

August 04, 2025

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Sorry I don’t remember which one was Derrick or Edward but we liked everyone who worked with us. We did not need financing, no trade-in, no delivery needed, so we did not answer those questions. More

by sandantics
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Purchase Time
Recommend Dealer
Yes

July 24, 2025

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Service was great! Quick oil change on my 2025 Traverse. Blake was super helpful and explained how to use my reward points for my next visit... I was in and out fast! More

by rodriguezsonia82
Recommend Dealer
Yes

Other Employees Tagged: Blake True

Jul 24, 2025

Koepp Chevrolet responded

Thank you, Sonia! We're glad to hear your oil change on the 2025 Traverse was quick and smooth. Blake will be happy to know he was helpful and clear about your reward points — we love making service simple and efficient! We appreciate your business and look forward to seeing you next time!

July 17, 2025

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I enjoy the staff at Koepp Chevrolet they are very friendly and they are very knowledgeable and fast More

by debrarohde69
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Williams

Jul 17, 2025

Koepp Chevrolet responded

Thank you, Debra! We’re so glad to hear you enjoy working with our team. Friendly, knowledgeable, and fast service is exactly what we aim to deliver every time. We truly appreciate your support and look forward to seeing you again at Koepp Chevrolet!

July 16, 2025

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Clear communication and service provided. All my vehicle needs were made transparent and I didn’t feel upsold. More

by hollingworthwilliam
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Williams

Jul 16, 2025

Koepp Chevrolet responded

Thank you, William! We’re glad to hear you experienced clear communication and transparent service — that’s exactly what we strive for. It means a lot that you felt confident and never pressured. We appreciate your trust and look forward to helping with your vehicle needs in the future!

July 01, 2025

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Service was great. The young lady that works there.She always takes care of me appreciate her.Thank you More

by recio.roy15
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Williams

Jul 01, 2025

Koepp Chevrolet responded

Thank you, Roy! We're so glad to hear you had another great service experience. We'll be sure to pass along your kind words to the young lady who helped you — she’ll appreciate the recognition! Thanks for being a valued part of the Koepp Chevrolet family.

July 01, 2025

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Last two visits haven't been good. Extremely long time for tires and alignment and excessive cost to diagnose and correct an engine light indicator. More

by dave_rockwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Williams

Jul 01, 2025

Koepp Chevrolet responded

Hi Dave, Thank you for taking the time to share your feedback. I’m sorry to hear your last two visits didn’t meet expectations — especially regarding the time and cost involved. That’s not the standard we aim for at Koepp Chevrolet, and I completely understand your frustration. We’d appreciate the opportunity to review your recent service visits and see what we can do to make things right or improve your experience going forward. Please feel free to reach out to me directly — your satisfaction matters to us, and we value your business. Doug Wood General Manager Koepp Chevrolet 830-253-8000

July 01, 2025

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Jessica and uh blake, we're very patient and helped us throughout our process. Very nice people in lavernia, Tx. Thank you for all your information More

by san-antonio45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Williams

Jul 01, 2025

Koepp Chevrolet responded

Thank you so much! We're glad to hear Jessica and Blake were patient, helpful, and made your experience a positive one. We’re proud to have a team that takes the time to make sure every customer feels informed and valued. Thanks again for choosing Koepp Chevrolet here in La Vernia, TX!

June 25, 2025

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4 visits, 2 rental cars, thousands of dollars and they still can't locate the problem with the AC. More

by SET
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Jessica Williams

1

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