Blake Sechman

Spitzer Subaru DuBois responded

It’s wonderful to hear that our facility’s cleanliness and friendly atmosphere stood out to you. Blake works hard to ensure your questions are answered and you get the help you need. We appreciate your recommendation and look forward to welcoming you back.

Spitzer Subaru DuBois responded

Thanks for your feedback on your recent visit to Spitzer Subaru DuBois. It's great to hear that we were able to assist you and that you had such a positive experience.

Spitzer Subaru DuBois responded

I am very sorry about your purchase experience. I investigated your concerns. Your initial contact was on an in-stock pre-owned Subaru. Upon receiving your Internet inquiry and initiating a deal it was found that a customer came into the dealership and the vehicle of interest sold. We searched other locations and found a comparable Subaru. We contacted that location yesterday and were told at that time it was available. We generated a deal on that vehicle yesterday for you and today you agreed to the deal and placed a deposit. We immediately contacted the other location to make arrangements to pick up the vehicle and were told that a customer had come into the dealership last evening and purchased the vehicle. We reached out to you and offered options on other vehicles at other locations meeting closely to your needs but you declined. Upon your decline to want to consider other options we immediately refunded your deposit. I am deeply apologetic that the vehicles of interest sold. Please, if you have additional concerns, please reach out to me at 814-371-4444. Don Reich, General Manager

Spitzer Subaru DuBois responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.