Blake Cousens

I went in for an oil change and tire sensor check ended up needing a starter and battery. The hourly charge for different parts of the shop is ridiculous. $ 239 an hour for labor…. And the check tire light up needing a starter and battery. The hourly charge for different parts of the shop is ridiculous. $ 239 an hour for labor…. And the check tire light is on again already and I haven’t even had it fixed 6 weeks! Also when I left the dealership 3 days later the check engine light came on and I called and the shops woman manager informed me that it would be almost 300 dollars to diagnose it if it wasn’t something you all had fixed. So you need to think about how you are charging people to put it on the machine to get the code because most auto parts do it for free. Here’s another thing that was ridiculous… the young service advisor informed me that I was quoted for the 4 sensors For the price of one so the service department had to do them all. Believe me I didn’t get any deal because the cost of labor was double the parts. I know because the advisor was concerned that a starter wasn’t available so I called around and told him where to find one and the prices. My suggestion would be to seriously have a payment plan for people and have payments debited from their account monthly. I was only expecting to pay 500-600 dollars however it was almost 2000.00. Not everyone has credit cards. Help people to come back. More

by CMLJ072490 Verified Customer Verified Customer

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Always a great experience with the service Department. Luis Tur is awesome. Always recommend them for service Luis Tur is awesome. Always recommend them for service More

by fwnelsoniii Verified Customer Verified Customer

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My husband is unhappy about the dent and key protection that was added some way we overlooked that that was added some way we overlooked that More

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They did what they said they would do. Though it took three trips and involved some miscommunication concerning repair. As for sales, what you see is what you get. Though tending to be a b Though it took three trips and involved some miscommunication concerning repair. As for sales, what you see is what you get. Though tending to be a bit more responsive than service. More

by danwhaley Verified Customer Verified Customer

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Blake is awsome. Explained the entire process and got me back on the road quickly. Explained the entire process and got me back on the road quickly. More

by thomasmeere Verified Customer Verified Customer

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Excellent service from sales to service. This is my 2nd purchase and would not go anywhere else. Highly recommended and very pleased!!! This is my 2nd purchase and would not go anywhere else. Highly recommended and very pleased!!! More

by anafig4329 Verified Customer Verified Customer

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I really appreciate the customer service department for always greeting me by name. That really says a lot. always greeting me by name. That really says a lot. More

by Alton Taylor Verified Customer Verified Customer

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This is a great dealership. 1st the amount of vehicles they have in stock. 2nd the time they are open help you shop on your own time. The salesman who helped us was Jim was ver 1st the amount of vehicles they have in stock. 2nd the time they are open help you shop on your own time. The salesman who helped us was Jim was very helpful and informative. The service department was on the ball. Very quick and efficient. More

by eskotzke Verified Customer Verified Customer

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Matt, the Service Manager is absolutely wonderful in trying to be fair & accommodate any concerns a customer has. trying to be fair & accommodate any concerns a customer has. More

by Bass crew Verified Customer Verified Customer

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Was quick, thorough, and met satisfaction. Will be going back for anything with my car Will be going back for anything with my car More

by piersondenning@gmail.com Verified Customer Verified Customer

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