
Bishoy Mikhail
Assistant Service Manger
Cape Coral Chrysler Dodge Jeep Ram
2200 NE Pine Island Rd
Cape Coral, FL 33909
10 Reviews
Write a Review10 Reviews of Bishoy Mikhail
June 02, 2025
Purchased vehicle March 12, paid cash for it. June 2nd, still no title. That’s almost 3 months. Still no title and no explanation of why, where it is, or help obtaining it. 0 customer service! June 2nd, still no title. That’s almost 3 months. Still no title and no explanation of why, where it is, or help obtaining it. 0 customer service! More
Other Employees Tagged: Luis Carvajal, Joe Aviles
June 02, 2025
You called me for a recall service call. We booked 4 weeks in advance. When i arrived your tram wasnt ready to take care of the recall. There are other issues. Overall poor experience, We booked 4 weeks in advance. When i arrived your tram wasnt ready to take care of the recall. There are other issues. Overall poor experience, even on the drip email follow campaign More
May 28, 2025
I am disappointed in the dealership for many reasons. For the size, there are only 2 diesel mechanics. They had my truck for 50 days to fix multiple problems. Don’t expect them to do the right thing and For the size, there are only 2 diesel mechanics. They had my truck for 50 days to fix multiple problems. Don’t expect them to do the right thing and give you a loaner, it is extremely difficult to get them to give you one. The inside of my truck was disgusting with dirt and hand prints every where. They don’t care about taking care and being respectful of your hard earned things. If you don’t want to feel respected and you don’t care about your vehicle and knowing what’s going on with it then this is the place for you. As for the service advisor, Bishoy is very disrespectful and lazy with his job. He told me it is not his job to keep me updated on the status of my truck. He told me he went “above and beyond” for calling the warranty and getting it setup for me. He would not return phone calls. He is very arrogant for someone so young and just getting started. His boss Mr. Torres never returned my phone calls once. Never did anything to help make his service advisor do his job or explain to him how to treat a customer. They both should be embarrassed and retrained on how to do their jobs. More
Other Employees Tagged: Ron Torres
May 15, 2025
Brought my vehicle in because I had a leak was told it would be a $305 diagnosis fee. After reviewing my car they said it would be a $4,500 project. For something that should have been covered under the b would be a $305 diagnosis fee. After reviewing my car they said it would be a $4,500 project. For something that should have been covered under the bumper to bumper 3 year/36000 mile warranty. They said it wasn't covered so I took my business elsewhere where it only cost me a third of the price More
May 13, 2025
I'm at the service manager it was quite the incredible experience thank you George experience thank you George More
Other Employees Tagged: Mike Castori, Obi Ortiz, Darren Caster, Eddy Crespo, Freddy Gorra, Ibrahim Abdala, Sonja Rodriguez, Veronica Carpenter, Chris Angstadt