Bintou Bouare

We had an appt with a salesperson after I had emailed a spoken with him about the exact car I wanted and the price I was willing to pay. When we arrived, the salesperson was not available, so we were pass spoken with him about the exact car I wanted and the price I was willing to pay. When we arrived, the salesperson was not available, so we were passed to Herb. Herb informed us that the car we wanted was not on the lot and there was no way we could get what we wanted for the price that had been agreed upon. The manager came over and offered a fantastic deal for a car that was on the lot but not in the interior color we wanted, so we ended up leaving. Herb followed up with us, apologizing. He followed up again the next day asking if we had found what we wanted, and I informed him I put a deposit on one in transit. Herb informed me that the car I wanted had been brought to their lot and the Manager said that if we wanted it that day, he would give us that fantastic deal he was offering for the car we didn't want. Herb started the paperwork in advance to decrease our time at the dealership. We financed the minimum to get the discount included in the managers offer. We met with Bintu in finance and she was great. Her manager was able to find a discount for an additional warranty (on the electronic components). Bintu was very pleasant and helpful and our experience with her was wonderful. Our experience with Herb was also wonderful. I am pretty sure the initial salesperson we spoke with was terminated, and I imagine it was due to making promises that more experienced salespeople would never have made. Herb was definitely looking out for us and we LOVE our new car! More

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Great dealership with great people and service! I was very impressed with the staff and love the car! I was very impressed with the staff and love the car! More

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The sales team was fine. The finance person was a lazy lying woman who blatantly lied to me and who would say anything to close the sale. I would not recommend Heritage. The finance person was a lazy lying woman who blatantly lied to me and who would say anything to close the sale. I would not recommend Heritage. More

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Derrick was helpful and wanted to make things as smooth as possible. He stayed after his end of shift to make sure all went well. He was well versed on the models available and did not hesitate to allow us as possible. He stayed after his end of shift to make sure all went well. He was well versed on the models available and did not hesitate to allow us to switch back and forth until we found what was right for us. More

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Excellent and smooth process. Jordan was knowledgeable and worked hard to get us the right deal. Jordan was knowledgeable and worked hard to get us the right deal. More

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