Billy Wilcox

Terrible customer service. I will never return to Alderman. There are way too many options out there to choose a sleazy place like this one. I will never return to Alderman. There are way too many options out there to choose a sleazy place like this one. More

by rappoport.beth Verified Customer Verified Customer

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Easy to get an appointment. Thorough and very up front about charges. Provided upsell options with no pressure. So happy I found them Thorough and very up front about charges. Provided upsell options with no pressure. So happy I found them More

by ellenkayray Verified Customer Verified Customer

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This place absolutely screws people over. I agreed to pay a set price and what I paid was over 12k more. When I asked how that happened I was told it was assumed I expected “fees” so they are I agreed to pay a set price and what I paid was over 12k more. When I asked how that happened I was told it was assumed I expected “fees” so they aren’t discussed. Terrible customer service from beginning to end. The car died during a test drive and we couldn’t get ahold of anyone to come assist. Absolutely terrible terrible place to purchase a car. Would never ever recommend. More

by knyapp11 Verified Customer Verified Customer

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Took my car for service and the inspection due light wasn’t turned off, had to drive 40miles back each way to get it turned off and on top of that my seat was scratched and they look no liability withou wasn’t turned off, had to drive 40miles back each way to get it turned off and on top of that my seat was scratched and they look no liability without even investigating. More

by tolaassan Verified Customer Verified Customer

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The Service Department quickly diagnosed the issue and were able to have the repair completed the next day! My car is very happy now and so am I. were able to have the repair completed the next day! My car is very happy now and so am I. More

by JANEJAMES0302 Verified Customer Verified Customer

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Thank you for getting me back to being excited about my vehicle again. Special thank you to Greg McGuire, GM Erick and the Alderman Automotive service team vehicle again. Special thank you to Greg McGuire, GM Erick and the Alderman Automotive service team More

by nobank Verified Customer Verified Customer

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They were great they were very professional fair in pricing had me in/out quickly I was very satisfied pricing had me in/out quickly I was very satisfied More

by gibbslamont Verified Customer Verified Customer

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Matt Joseph was professional, informative and super friendly. All the front office gentleman were fantastic to work with. I trusted them and will use them again and again. friendly. All the front office gentleman were fantastic to work with. I trusted them and will use them again and again. More

by bslovak338 Verified Customer Verified Customer

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The dealership is clean, professional, and sophisticated, and the service team made me feel confident that my vehicle was in good hands. and the service team made me feel confident that my vehicle was in good hands. More

by titusrobinson2012 Verified Customer Verified Customer

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As my first service on my Ford since arriving here 3 years ago, I was pleasantly surprised by this service shop and its apparent depth of know how and experience. years ago, I was pleasantly surprised by this service shop and its apparent depth of know how and experience. More

by DrWoodwell2 Verified Customer Verified Customer

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