
Billy Stewart
Service and Facility Manager
Longo Toyota of Prosper
2100 West University Drive
Prosper, TX 75078
Dealership Experience
23 yrs, 1 mo
Languages Spoken
English
40 Reviews
Write a Review40 Reviews of Billy Stewart
May 24, 2025
Tony and Billy took the time to walk us through our first leasing experience, making sure we understood what exactly what was going on while also understanding our wants and needs — not only financially but leasing experience, making sure we understood what exactly what was going on while also understanding our wants and needs — not only financially but personally. He — and the entire Longo family — treated us with respect. Buying/leasing a car is a huge decision to make financially, and there was zero pressure applied to us nor were there the “games” that are played by so many salespeople across the industry. Thank you Tony, thank you Billy and thank you to the entire Longo family. More
Other Employees Tagged: Tony Bailey
April 10, 2025
Excellent service department. Quality work, great staff and fair prices. Will definitely return to Longo of Prosper. Quality work, great staff and fair prices. Will definitely return to Longo of Prosper. More
Other Employees Tagged: David Araujo, Harvey Portwood, Kenneth James, Daniel Sanchez
March 10, 2025
On 2-24-25/Monday & 2-28-25/Friday (had to order parts) Longo Toyota of Prosper serviced my 2000 Tundra that I purchased new 25 years ago. On 24th replaced radiator fluid as protocol required. Ordered Pow Longo Toyota of Prosper serviced my 2000 Tundra that I purchased new 25 years ago. On 24th replaced radiator fluid as protocol required. Ordered Power Steering lines (Leaking) & Drivers’s Seat Belt Buckle (Malfunctioning) that were installed on 28th. Billy Stewart oversaw the total repair process for my Tundra; Josh Astetter, Toyota Master Certified Tech repaired my Tundra & Kenneth James, Certified Toyota Service Rep, oversaw the Servicing of my vehicle. I want to thank all three for keeping my Tundra in excellent condition. Thanks Much Guys! More
Other Employees Tagged: Kenneth James , Master Certified Toyota Tech Josh Astetter
February 28, 2025
There was some confusion when I first came in but Weston stepped up and did a great job helping. stepped up and did a great job helping. More
Other Employees Tagged: Randall Orsburn, Weston Wallace, Ian Flynn
February 24, 2025
There is a definite reason why this dealership has an almost perfect 5 star review with over 8,000 customer reviews. We recently purchased a certified used truck from Longo that we had seen advertised on almost perfect 5 star review with over 8,000 customer reviews. We recently purchased a certified used truck from Longo that we had seen advertised online, got it home, realized that it wasn't the right one for us, called them the next day and asked if we could bring it back and pick out another one. It isn't an easy process, however they did everything necessary to return the one we bought, and get us in another truck, at a great price, that better met our needs. Our salesman, Carlos Moreles, was very fair, accommodating, and patient with us throughout the purchase, the return, and the final purchase. He will be our guy on all our family's future purchases. While at Longo, we met the dealership GM, Daniel Sanchez, Sales Managers Harvey Portwood and Preston Mitchell, Finance Manager Olu Betiku, and the Service Director, Billy Stewart. Each of them were understanding of our situation, and happily worked with us to expedite the return and repurchase of our final truck. Awesome team of professionals. Best dealership experience we have ever had. More
Other Employees Tagged: Harvey Portwood, Daniel Sanchez, Preston Mitchell , Carlos, Moreles
January 17, 2025
15 words are not enough to write how bad their service department is and how they steal your money. check the google review for full explanation, https://maps.app.goo.gl/KmxjVUDJm5Tm5ozZ8 department is and how they steal your money. check the google review for full explanation, https://maps.app.goo.gl/KmxjVUDJm5Tm5ozZ8 More
January 05, 2025
The service department team has proven to be excellent to work with each time I have needed their assistance with each of my vehicles. work with each time I have needed their assistance with each of my vehicles. More
Other Employees Tagged: David Araujo, Weston Wallace, Alister Ambler
December 26, 2024
I took my truck in for service and they went out of their way to help make sure it was fixed. Great group. way to help make sure it was fixed. Great group. More
Other Employees Tagged: Weston Wallace , Chris - Shop foreman
December 20, 2024
Tony was great and super nice. He made the whole process as pleasant and quick as possible. He made the whole process as pleasant and quick as possible. More
Other Employees Tagged: Tony Bailey
December 17, 2024
12-10-24/Tuesday/0800 CT Installed Front RT & LT Control Arm Bushings (never been replaced) & Aligned all 4 wheels on my 2000 Tundra I bought new August 2000, almost 25 years ago… have kept in immaculate co Arm Bushings (never been replaced) & Aligned all 4 wheels on my 2000 Tundra I bought new August 2000, almost 25 years ago… have kept in immaculate condition both Cosmetically and Mechanically..runs smooth, quick and fast..all updates completed as needed when needed by only Toyota equipment and by Certified Master Techs! Test Drove home ..was smooth with great tight steering that accepted bumps in road well… didn’t need new Shocks..still have original shocks. Overseeing my 2000 Tundra needs at Longo Toyota of Prosper in Prosper, Tx, is a Trio of the best Toyota Employees that can be found: Billy Stewart: Manages (over 20 years experience) hands on all Service & Garage Employees working closely with each all in unison for a totally exceptional outcome job in the servicing of my vehicle! Billy’s work & knowledge is Impeccable combined with his great Character of Integrity, Honesty and Friendliness which make for a Pleasant Experience! Josh Astetter: Toyota Quality Specialist Certified Master Tech (has many years of experience as a Master Tech knows every detail about my Tundra and how to keep it at Optimum Performance and Running Condition. His Character and work is impeccable and matches Billy’s Traits! Kenneth James: Toyota Certified Service Representative who completes the Trio working to always complete my task needed to repair my Tundra. He was hired personally by Billy so you know he is in line with the same positive Traits listed above for Billy Stewart and Josh Astetter! They all work great together with Kenneth scheduling all my needs and making sure parts are in stock before scheduling my work… He explains in detail what work was performed and provides reasonable cost for the job completed. I highly recommend Longo Toyota of Prosper for buying and servicing all Toyotas… their honesty combined with very knowledgeable experienced employees makes for a pleasant visit.. they are the best Toyota Dealership I have ever had for all my Toyota Vehicles through my 50 years of ownership of the most reliable vehicles on the market…my 25 year old Tundra a shining example of that! Thanks Longo Toyota of Prosper Tx and Billy Stewart and with the best dealership employees around! Andy Solomon More
Other Employees Tagged: Kenneth James , Toyota Certified Quality Specialist Master Tech Josh Astetter
