Billy Simmons

Eduardo Ruiz and Billy is a person who helped me in the process of my vehicle's maintenance and in some other details of the car. He kept me informed at all times of the repair process and he is a very pro process of my vehicle's maintenance and in some other details of the car. He kept me informed at all times of the repair process and he is a very professional person in his work. More

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I have purchased two new trucks from Aaron Ford so far. The purchasing experience went smoothly with no problems. I have left a review previously on that. This review is about the service department. I nee The purchasing experience went smoothly with no problems. I have left a review previously on that. This review is about the service department. I needed the towing (7 pin harness) checked before I went on a camping trip. I was getting an overload-no brake warning on my brake controller with the trailer connected the morning we were to leave. I knew it was the truck Or the trailer. I had no way of testing the truck. I took a chance and went to Aaron Ford and told them of my situation. Fortunately for me I met the Shop Foreman Billy Simmons on his way into work. I spoke with him and described my situation and problem. In a short time he came out and tested the 7 pin connector and found that it was functioning correctly. That was a big relief. At least I knew the issue was with the trailer and I could take care of that. I really appreciated his taking the time to help me out. He did not have to do that but it says a lot of his customer service. Thanks Billy! More

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The “Entire” service team at Aaron Ford were beyond professional, courteous and knowledgeable. Words can’t describe how effective and efficient they were. Thank you very much!!! professional, courteous and knowledgeable. Words can’t describe how effective and efficient they were. Thank you very much!!! More

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Prompt, capable & courteous service that met the needs of the visit and offered clear alternative choices to control cost. the visit and offered clear alternative choices to control cost. More

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