Billy Sim
Billy Sim at Silko Volkswagen
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Billy Sim

Parts Manager

Silko Volkswagen

122 Liberty St
Brockton, MA 02301

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4.6
28 Reviews

School Attended: Attleboro High School, Gibbs College Where did you grow up? Born in Danbury, CT but grew up in Attleboro, MA Some of your favorites; colors, books, movies, singers/musicians, sports team, food: favorite sports team KC Chiefs and the Boston Celtics Fun fact about you: Love to karaoke and dance What do you like to do in your spare time? Love to golf and Dj What is your favorite thing about working at Silko: Family oriented Silko experience: Started working at Silko Honda for a couple years then had the opportunity to come manage Silko vw parts department Industry experience: 4 years

Dealership Experience

3 yrs, 3 mos

Industry Experience

6 yrs, 2 mos

Languages Spoken

Cambodian Cambodian

4.6

28 Reviews

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28 Reviews of Billy Sim

November 09, 2024

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You can ask Ray Teixeira, it was a bizarre transaction. Silko thought they may have an identity theft case on their hands. After it was all hashed out, Ray was the absolute best. I’ve purchased a total More

by dengerminn
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Recommend Dealer
Yes

Other Employees Tagged: Nuno Gomes, Ray Teixeira , Dave Tripanier - 6 star rating out of 5, know what I’m sayin’?

Nov 18, 2024

Silko Volkswagen responded

Wow, thank you so much for sharing your experience, Dave! We truly appreciate your patience and understanding throughout your unique situation. We're thrilled to hear that, despite the challenges, Ray, Nuno, and Dave were able to make your car-buying experience the best you’ve ever had. It’s fantastic to know that you felt well taken care of, and we’ll definitely be sure to pass along your compliments. We’re lucky to have such a dedicated team! Enjoy your new vehicle, and if you ever need anything in the future, we’re always here to help. Thanks again!

October 28, 2024

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The folks and the service I get at Silko service keeps me coming back. I just wish that the surveys weren’t necessary. More

by devinestyler
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard, Nick Dryden

Oct 30, 2024

Silko Volkswagen responded

Thank you for your loyalty and for sharing your feedback! We're delighted to hear that our team and service keep you coming back. We understand your feelings about the surveys and appreciate your input. They help us continually improve and provide the best experience possible. If there’s anything else we can do for you, please let us know! Thank you for choosing Silko VW.

October 02, 2024

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Quality crew of workers, very quick to get you in and out so you’re not wasting time More

by ryanprocopio
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard, Nick Dryden

Oct 18, 2024

Silko Volkswagen responded

Hi Ryan, Thank you for your positive review of Silko Volkswagen! We’re glad to hear that you found our crew to be quality-focused and efficient. Our team works hard to ensure a quick service experience so you can get back on the road without wasting time. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again for all your Volkswagen needs!

September 30, 2024

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I have always experienced pleasure and delightfulness when working with the service department at Silko Volkswagen. They are always prompt & on time with their services and waiting times for services. I More

by gtiguy2009
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Recommend Dealer
Yes
Oct 18, 2024

Silko Volkswagen responded

Thank you for your wonderful review of Silko Volkswagen! We’re delighted to hear about your positive experiences with our service department. Our team prides itself on prompt and timely service, ensuring minimal waiting times for all our customers. Your continued trust in us for your service and parts needs is greatly appreciated. We look forward to serving you again soon! If you have any questions or need assistance, don’t hesitate to reach out.

August 28, 2024

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Buying a car at Silko Volkswagen was a great experience. Not only did I get a great deal-they made buying fun... Matthew took his time as he politely allowed me to explore each and every car. The General Sa More

by kungfugymnastics
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Recommend Dealer
Yes
Aug 29, 2024

Silko Volkswagen responded

Thank you for the glowing review! We’re delighted to hear that your experience at Silko Volkswagen was so positive. It’s great to know Matthew made the process enjoyable and that our team was there for you every step of the way. We truly appreciate your kind words and are thrilled you’re happy with your new car. If you need anything else or have any more questions, just let us know. Thanks again for choosing Silko Volkswagen! Congratulations!

August 12, 2024

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Great service team, they take the time to listen and explain the work needed. I highly recommend the service department at Silko VW. More

by Katherine
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard, John Medeiros

Aug 12, 2024

Silko Volkswagen responded

Hi Katherine, Thank you for your kind words! We're so glad to hear that our team here at Silko VW provided attentive and thorough service, taking the time to listen and explain everything clearly. Your recommendation is greatly appreciated. If you ever need further assistance, please feel free to reach out—we’re always here to help!

June 11, 2024

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they was very nice and resolve my issues fast , they told me if i have any problem to reach out to them thank you More

by carlabibe
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard

Jun 11, 2024

Silko Volkswagen responded

Thanks for sharing your thoughts about your experience with Silko Volkswagen. We appreciate your business and hope to see you again soon!

June 05, 2024

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Quick service more than fairly priced in my opinion keeping my 2017 Tyquan in like new condition More

by SMNOV24
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Recommend Dealer
Yes
Jun 06, 2024

Silko Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Silko Volkswagen, we look forward to having you as a valued customer for many years to come!

May 18, 2024

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All of the staff at Silko Volkswagen make sure you feel like a valuable customer. From the first call for scheduling through the send off after service they make every effort to exceed your expectations. More

by DJBelle
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Recommend Dealer
Yes
May 19, 2024

Silko Volkswagen responded

DJ, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Silko Volkswagen. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

May 18, 2024

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Exceptional service from start to finish! The staff was professional, courteous, and attentive to every detail. My car was returned running like new. Their efficiency and expertise made for a More

by NAVEJAS
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Recommend Dealer
Yes

Other Employees Tagged: Rob Clegg, Nuno Gomes, Jeff Richard, Al Jecrois, John Medeiros , Danielle Apollonio, Matthew Lucier

May 19, 2024

Silko Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

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