Billy Herbert
Billy Herbert at Galleria BMW
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Billy Herbert

Service Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
153 Reviews

Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 24 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.

Industry Experience

24 yrs, 1 mo

Languages Spoken

English English

4.9

153 Reviews

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153 Reviews of Billy Herbert

January 27, 2025

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The service I received for my BMW Z4 3. 0SI was spectacular. I am both impressed and grateful for Billy Herbert who kept me informed through every step of the service process. The technici More

by dcarver
Service Price Transparency
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Recommend Dealer
Yes
Jan 28, 2025

Galleria BMW responded

Dcarver, Thank you so much for your kind words about Billy and our dealership. We could not be happier to hear that you received the highest quality of professionalism, communication, and overall spectacular service at our dealership. We really appreciate your business and trust, and we hope to continue to work with you in the future!

January 27, 2025

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Sonya is an absolute joy to work with. She’s super knowledgeable and will do everything to make sure you’re happy with your purchase. I bought my first M car at Peake in New Orleans but I More

by FranciscoJS
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West

Jan 28, 2025

Galleria BMW responded

Francisco, Thank you so much for your kind words about Sonya and our dealership. We really appreciate your business and trust, and we could not be happier to hear that you had such a wonderful experience with our dealership and team. We know that you will continue to love your new vehicle, but if there is anything else that we can assist you with, please do not hesitate to reach out. Welcome to our Galleria BMW Family!!

January 24, 2025

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Very up front with things and I appreciate not having to deal with high pressure salesmen. This is my second vehicle I have purchased from them and both have been pleasant experiences More

by Richard.Sliman
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Recommend Dealer
Yes

Other Employees Tagged: Shane Dusang

Jan 27, 2025

Galleria BMW responded

Richard, Thank you so much for your kind words and continued business! We are so pleased to hear that you had a very up front expiernce with our dealership and team. We know you will continue to love your new vehicle, but if there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate you!!

January 17, 2025

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By far the most pleasant experience I have ever had in my life buying a car. I have recommended Galleria BMW to my friends. Sonya listened to what we wanted in a car and was very knowledgeable of what was av More

by Marshall
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West , Mandy

Jan 17, 2025

Galleria BMW responded

Marshall, Thank you so much for taking the time to share this! We truly could not be happier to hear that you had by far the most pleasant car buying experience that you have ever had with our dealership and team. Sonya truly is the best of the best, and we are so pleased to hear that you thought so too. We really appreciate your business and trust, and we hope to continue to work with you in the future. Welcome to our Galleria BMW Family!

January 02, 2025

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Sonya was fantastic and so informative and not aggressive or pushy. We would highly recommend het to everyone. Ryan explained all the bells and whistles and sure we will need refresher courses. Both exhib More

by ANTIQUESWAVELAND
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Ryan Light

Jan 03, 2025

Galleria BMW responded

ANTIQUESWAVELAND, Thank you so much for your business, recommendation, and trust. We truly could not be happier to hear that you had such a professional and overall fantastic experience with Sonya, Ryan, and our dealership as a whole purchasing your new BMW. We really appreciate you and hope to continue to work with you in the future.

December 23, 2024

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Great service and service manager (Billy) is the best and very knowledgeable about the cars More

by Dgoston41
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz, Chris Veninga

Dec 27, 2024

Galleria BMW responded

Thank you so much for sharing this! We are so pleased to hear that you had a knowledgable and overall great experience with Billy and our dealership. We really appreciate your business and trust, and we hope to continue to work with you in the future.

November 25, 2024

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Shane was wonderful as always, very calm and lets you make your own decision I really enjoy dealing with him and he will be the last salesman I ever deal with hopefully! As for Galleria it is amazing and More

by shawnwb25
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Recommend Dealer
Yes
Nov 26, 2024

Galleria BMW responded

Shawn, Thank you so much for taking the time to share your experience with us. We truly could not be more pleased to hear that you had a relaxed, hospitable, kind and overall great time working with Shane and our team. Thank you for your kind words about out our dealership as well. We really appreciate your business and trust, and we hope to continue to work with you in the future. We are so grateful to have you as part of our Galleria BMW Family!!

November 10, 2024

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Galleria BMW is the best dealership around! The staff is very professional, attentive, and fun. The sales staff offers help immediately, but allows you to shop without pressure or being rushed. More

by BRG
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Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER, Sonya West

Nov 11, 2024

Galleria BMW responded

Wow!! Thank you so much for taking the time to share tour experience, BRG! We truly could not be happier to hear that you found our dealership and team to be professional, attentive, efficient, thorough, and overall just the best! We really appreciate your business and trust, and we hope to continue to work with you in the future. We are so grateful to have you as part of our Galleria BMW Family!

October 12, 2024

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Sonya West is the miracle worker of car sales! We have purchased 5 BMW’s from her and have never left disappointed . She is the reason we travel 80 miles to purchase or service our cars! More

by antsears
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Recommend Dealer
Yes

Other Employees Tagged: Sonya West

Oct 13, 2024

Galleria BMW responded

Thank you so much for your kind words about Sonya and our dealership, Antsears! We really appreciate your repeated business and trust, as well as you always making the trip to our dealership. We look forward to continuing to work with you, and we could not be more grateful to have you as part of our Galleria BMW Family!!

October 08, 2024

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Shane was and excellent rep! Mandy did a great job on the finance side of the transaction! More

by MPeleaz
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Recommend Dealer
Yes

Other Employees Tagged: Shane Dusang , Mandy Myers

Oct 08, 2024

Galleria BMW responded

Thank you so much for your kind words, MPeleaz! We are so pleased to hear that you had such an excellent time with Shane and Mandy. We really appreciate your business and trust, and we hope to continue to work with you in the future!

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