Billy Herbert

By far the most pleasant experience I have ever had in my life buying a car. I have recommended Galleria BMW to my friends. Sonya listened to what we wanted in a car and was very knowledgeable of what was av life buying a car. I have recommended Galleria BMW to my friends. Sonya listened to what we wanted in a car and was very knowledgeable of what was available. Her honesty and no pressure approach resulted in matching us to a car that we love. Mandy in accounting made the paperwork a breeze. Billy in service was pleasant and the service was done right the first time. Everyone we encountered was respectful and helpful. For us, well worth the extra drive. More

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Sonya was fantastic and so informative and not aggressive or pushy. We would highly recommend het to everyone. Ryan explained all the bells and whistles and sure we will need refresher courses. Both exhib or pushy. We would highly recommend het to everyone. Ryan explained all the bells and whistles and sure we will need refresher courses. Both exhibited great professionalism. More

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Great service and service manager (Billy) is the best and very knowledgeable about the cars very knowledgeable about the cars More

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Shane was wonderful as always, very calm and lets you make your own decision I really enjoy dealing with him and he will be the last salesman I ever deal with hopefully! As for Galleria it is amazing and make your own decision I really enjoy dealing with him and he will be the last salesman I ever deal with hopefully! As for Galleria it is amazing and one of the nicest and most up to date dealerships I have ever seen, very comfortable feeling once you walk in the door! This place is by far my favorite dealership to visit weather it’s to buy a new vehicle or get one serviced, I have stopped by several times just to look around. Never met a single person who wasn’t hospitable and very kind. I don’t know how it got this way but I sure hope it stays this way. I have had horrible experiences with other BMW dealerships but never here it is the best! Thanks everyone for another wonderful experience in purchasing a new BMW More

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Galleria BMW is the best dealership around! The staff is very professional, attentive, and fun. The sales staff offers help immediately, but allows you to shop without pressure or being rushed. The staff is very professional, attentive, and fun. The sales staff offers help immediately, but allows you to shop without pressure or being rushed. The building is always extremely clean and nicely decorated! Have bought several vehicles from here and plan to stay a customer! Sonya West has been top notch all around! From ordering custom new vehicles, to searching out the best CPO for friends and family, she has been 100%! The service department is also top notch! Fast, efficient, and thorough. My favorite place to buy a vehicle! More

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Sonya West is the miracle worker of car sales! We have purchased 5 BMW’s from her and have never left disappointed . She is the reason we travel 80 miles to purchase or service our cars! We have purchased 5 BMW’s from her and have never left disappointed . She is the reason we travel 80 miles to purchase or service our cars! More

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Shane was and excellent rep! Mandy did a great job on the finance side of the transaction! Mandy did a great job on the finance side of the transaction! More

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Love this service dept. They are all about customer service. They take care of everything your car needs including cleaning your car. Highly recommend! They are all about customer service. They take care of everything your car needs including cleaning your car. Highly recommend! More

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Great dealership! 2nd vehicle purchased from here and sales and service departments are excellent. Would highly recommend 2nd vehicle purchased from here and sales and service departments are excellent. Would highly recommend More

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Service department has been wonderful. Have never had an issue with any repairs. Service advisors are always willing to go above and beyond. Have never had an issue with any repairs. Service advisors are always willing to go above and beyond. More

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