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Billy Herbert
Billy Herbert at Galleria BMW
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Billy Herbert

Service Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
146 Reviews

Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 23 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.

Industry Experience

23 yrs, 10 mos

Languages Spoken

English English

4.9

146 Reviews

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146 Reviews of Billy Herbert

November 10, 2024

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Employee Rating

Galleria BMW is the best dealership around! The staff is very professional, attentive, and fun. The sales staff offers help immediately, but allows you to shop without pressure or being rushed. More

by BRG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER, Sonya West

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Nov 11, 2024

Galleria BMW responded

Wow!! Thank you so much for taking the time to share tour experience, BRG! We truly could not be happier to hear that you found our dealership and team to be professional, attentive, efficient, thorough, and overall just the best! We really appreciate your business and trust, and we hope to continue to work with you in the future. We are so grateful to have you as part of our Galleria BMW Family!

October 12, 2024

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Employee Rating

Sonya West is the miracle worker of car sales! We have purchased 5 BMW’s from her and have never left disappointed . She is the reason we travel 80 miles to purchase or service our cars! More

by antsears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West

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Oct 13, 2024

Galleria BMW responded

Thank you so much for your kind words about Sonya and our dealership, Antsears! We really appreciate your repeated business and trust, as well as you always making the trip to our dealership. We look forward to continuing to work with you, and we could not be more grateful to have you as part of our Galleria BMW Family!!

October 08, 2024

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Shane was and excellent rep! Mandy did a great job on the finance side of the transaction! More

by MPeleaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Dusang , Mandy Myers

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Oct 08, 2024

Galleria BMW responded

Thank you so much for your kind words, MPeleaz! We are so pleased to hear that you had such an excellent time with Shane and Mandy. We really appreciate your business and trust, and we hope to continue to work with you in the future!

October 06, 2024

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Employee Rating

Love this service dept. They are all about customer service. They take care of everything your car needs including cleaning your car. Highly recommend! More

by sonyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz, Chris Veninga

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Oct 07, 2024

Galleria BMW responded

Sonyak, thank you so much for your recommendation and kind words. We are so pleased to hear that we were able to take care of everything you needed. We hope to continue to work with you in the future, and we really appreciate your business and trust!

September 20, 2024

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Employee Rating

Great dealership! 2nd vehicle purchased from here and sales and service departments are excellent. Would highly recommend More

by Jlandry
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Andrew Saenz , Cody Bowman, Ryan Light

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Sep 23, 2024

Galleria BMW responded

Thank you so much for your repeated business and kind words, Jlandry! We really appreciate your recommendation, and we hope to continue to provide you with great experiences in the future!!

September 19, 2024

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Employee Rating

Service department has been wonderful. Have never had an issue with any repairs. Service advisors are always willing to go above and beyond. More

by saabfreak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2024

Galleria BMW responded

Saabfreak, we could not be happier to hear that you have never had an issue with our service department, and find that they always will go above and beyond for you. This is exactly what we strive for!! If there's anything else that we can assist you with in the future, please do not hesitate to reach out. We really appreciate you!

September 12, 2024

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Employee Rating

Great place to do business and to Keep your vehicle running well long after it’s purchase More

by PWV1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Zazzara, Chris Veninga

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Sep 15, 2024

Galleria BMW responded

Thank you very much for sharing! We are so pleased to hear that you always have a great experience with our service department! If there is anything else that we can assist you with, please do not hesitate to reach out to us!

September 05, 2024

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Employee Rating

Sonya West did a great job putting me in my new BMW. I look forward to working with her again. More

by Louis.guirola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West

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Sep 06, 2024

Galleria BMW responded

Louis, We are very pleased to hear that you had such a great experience with Sonya purchasing your new BMW! Thank you very much for your business and trust. We look forward to working with you again as well, and we are so grateful to have you as part of our Galleria BMW Family!

August 21, 2024

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Employee Rating

Awesome on all levels. Clean positive information wise .pleasant atmosphere!.service department. Delivery of the product More

by Snoopypays
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina

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Aug 21, 2024

Galleria BMW responded

Thank you so much for sharing! We are so pleased to hear that you had such a clean and positive experience at our dealership. We really appreciate your business and trust, and we hope to continue to work with you in the future!

August 10, 2024

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Employee Rating

The service department is friendly, professional, and completed the service to my car in a timely manner. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz, Chris Veninga

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Aug 13, 2024

Galleria BMW responded

JJ, We are so pleased to hear that you had a friendly, professional, and timely experience with our service department. Thank you so much for trusting us with your vehicle. We hope to work with you again in the future!

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