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Billy Comtois
Billy Comtois
Certified Sales Consultant
Armory Chrysler Jeep Dodge Ram FIAT of Albany
960 Central Ave
Albany, NY 12205
73 Reviews
Billy Comtois loves being a certified sales consultant and member of the Armory team. The Bethlehem native joined us after a stint in the restaurant business, and says it was Armory's 96-plus years of history and the fact that we're a family owned and operated company that made the move appealing. The exciting atmosphere and good people who work here were an added bonus. Comtois has a passion for dealing with people and a desire to get them what they want, especially if what they want is a new car. His own dream car is the 2016 Dodge Charger Hellcat, an entirely different beast than his Armory favorite, the Jeep Cherokee. Comtois is also an accomplished bowler, being the youngest person (at the time) to make the Empire State Games at the age of 14. He still bowls in his spare time, and enjoys a good hike.
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Write a Review73 Reviews of Billy Comtois
Verified Customer
November 15, 2024
I’m just a little upset that I couldn’t select zero stars. This is absolutely the worst dealership that I have ever had to deal with. They lack empathy and compassion when dealing with a difficult situ stars. This is absolutely the worst dealership that I have ever had to deal with. They lack empathy and compassion when dealing with a difficult situation. They do not communicate with their customers at all. I had to contact both Jeep and Lithia just to get them to reply to my regarding the status of my Jeep. They also disrespected my wife and treat her like garbage when she called to get the status of her car. It was there for over four months and was given a loaner vehicle that was half the size and capability of our car. More
by ANTPLACE90
November 11, 2024
My vehicle was the first appt of the day. But was not even looked at until late afternoon. I get out of work at 4:30 and had to wait 1 1/2 hours for my truck. I had first appt for this reason But was not even looked at until late afternoon. I get out of work at 4:30 and had to wait 1 1/2 hours for my truck. I had first appt for this reason. More
by Dbarcher
November 07, 2024
The car was a good fit for me and I looked forward to trouble free driving for a while however the used car failed going up a hill in Vt in the mountains. While AAA customer service was problematic, when trouble free driving for a while however the used car failed going up a hill in Vt in the mountains. While AAA customer service was problematic, when I had the vehicle towed to Armory I arrived in a rental car with receipts for lodging, car rental and towing. I left with a check for my expenses and a loaner car of the same model. I returned the loaner a few days later and picked up my car which needed a fuel pump. They covered all costs with the warranty. The only criticism I have is their communications are terrible. Nobody answers a phone anymore. I didn’t receive regular updates and tried multiple ways of getting a hold of someone. I’m glad I showed up in person at the time the tow truck dropped off the car. They need to improve their ability to communicate with their customers. More
by KJONES80
Other Employees Tagged: Nick Miller
November 06, 2024
Great experience buying a car. Billy was great. No pressure. Very patient and informative. Great help getting the Jeep that every other dealership said was not possible to get. I h Billy was great. No pressure. Very patient and informative. Great help getting the Jeep that every other dealership said was not possible to get. I highly recommend Billy. He was so knowledgeable and kind and I cannot say enough good about my experience. I LOVE my new Jeep! More
by HANNIBAL8494
November 01, 2024
Spent a lot of money on an extended warranty only to be told not all items are covered. The entire headlight unit seal was defective and leaking water into the headlamp. It cost over $900 for replacement told not all items are covered. The entire headlight unit seal was defective and leaking water into the headlamp. It cost over $900 for replacement. Your extended warranty sucks. More
by richardahlborn
October 28, 2024
Still waiting for the dealer to get back to me on a warranty issue they have not fixed over a year ago! warranty issue they have not fixed over a year ago! More
by vincommisso
Other Employees Tagged: Jerome Rucker
October 28, 2024
Marlon, service manager, did an excellent job coordinating the repairs for my vehicle, was very understanding and went above and beyond to get the job done coordinating the repairs for my vehicle, was very understanding and went above and beyond to get the job done More
by njordanhomes
Other Employees Tagged: Marlon Hardie
October 28, 2024
It seems like there is less people working the service area than in the past. But I did appreciate the ones that are there. The men and women are knowledgeable. Just seem like there is fewer. I was ve area than in the past. But I did appreciate the ones that are there. The men and women are knowledgeable. Just seem like there is fewer. I was very happy with the time it took to replace my battery. When it quit on me. Since I didn’t have an appointment. I also was appreciate with the service that drove me home that day. The fact that I didn’t have to call a family member to pick me up was very nice. More
by tiredmom56
Other Employees Tagged: Lisa Stewart
October 24, 2024
I sat there for an hour and 45 minutes. They told me that I’ll put shaft seal and didn’t have one and I was sent away with a brand new truck still leaking from the transmission. They told me that I’ll put shaft seal and didn’t have one and I was sent away with a brand new truck still leaking from the transmission. More
by kerrywolf66
Other Employees Tagged: Lisa Stewart , Service
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