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Bill Taylor
Bill Taylor at Don's Ford
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Bill Taylor

Parts Counter

Don's Ford

5712 Horatio St
Utica, NY 13502

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Bill Taylor

January 28, 2025

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Employee Rating

All the advisor are great! ! I will not go anywhere else for service!! Pick up and delivery service was super easy and convenient More

by VINCENTGONZALEZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Risucci, James Marino, Andrew Street, Billy Melendez, Chris Vella, John Mazza, John Carhart, Allen Hutchings , MATTHEW HEARN

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Jan 29, 2025

Don's Ford responded

At Don's Ford, we strive to provide easy breezy service for our guests. It's great to know we met your expectations. When you're ready for your next appointment, we'll be happy to help you. Take care, Vincent!

January 16, 2025

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Very effective in helping to sort complexities of truck systems. Jim is a real pro making the entire process enjoyable. More

by ASE1
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: James Marino, Andrew Street, Billy Melendez, John Mazza, Allen Hutchings

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Jan 17, 2025

Don's Ford responded

We're so glad to hear that Jim made your experience enjoyable and helped with the truck systems at Don's Ford. Thank you for sharing this positive feedback, and we look forward to welcoming you back soon.

November 08, 2024

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John was great to work with. Got me right in. I would recommend John to anyone . Thanks again More

by ANGELWELLS1986
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Vella, John Mazza, John Carhart

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Nov 08, 2024

Don's Ford responded

That's wonderful to hear. We hope you'll visit us again soon Don's Ford for more great experiences!

October 03, 2024

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Fast eazy to work with and very respectful I would recommend to a friend 5 out of 5 More

by MRSOLO87
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Potasiewicz, Billy Melendez, Chris Vella, John Mazza, John Carhart

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Oct 03, 2024

Don's Ford responded

"5 out of 5" brings a smile to our faces. Thank you for such positive feedback. If you need anything down the road, feel free to give us a call or stop by Don's Ford!

March 09, 2024

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Employee Rating

Great team followed up. Are sure great Experience everyone smiled a D made transaction easy More

by HUGHES031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Risucci, Matt Potasiewicz, John Mazza, Allen Hutchings

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Mar 10, 2024

Don's Ford responded

We love hearing when teamwork led to a great experience for our Don's Ford customers. Thank you very much for the opportunity to earn your business and your thoughtful feedback. It was our pleasure to provide you a seamless experience and friendly service, and we hope you'll consider us again for future automotive needs.

February 02, 2024

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Employee Rating

Did everything they said they would. Good experience. One more thing to do and they will let me know when the part comes in. More

by DKELLEY5
Recommend Dealer
Yes

Other Employees Tagged: Chris Vella, John Mazza

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Feb 02, 2024

Don's Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don's Ford, we look forward to having you as one of our valued customers for many more years to come! Billy Melendez Service Manager

Feb 02, 2024

Don's Ford responded

Hearing about your good experience makes our day. We appreciate your trust and your review. We will see you soon to finish up! Safe travels.

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