Bill Skorvanek

Excellent service. Kept me informed of the progress of the work being done and the issues that arose. Would recommend highly. Kept me informed of the progress of the work being done and the issues that arose. Would recommend highly. More

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Always very professional and they do fantastic work, you get what you pay for in terms of service and attitude get what you pay for in terms of service and attitude More

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Polite reception, prompt service, good value. The person handling my account was friendly, knowledgeable prompt in his response The person handling my account was friendly, knowledgeable prompt in his response More

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Excellent dealership. If customer wants to negotiate, even the most experienced salesperson appears to have minimum latitude, only the sales manager appears to be able to If customer wants to negotiate, even the most experienced salesperson appears to have minimum latitude, only the sales manager appears to be able to really negotiate. Service department is thorough, but the telephone system is difficult and Bill Skornanek, a “director of Service & Parts”, is not customer friendly. In early July, I made a service appointment for July 9 and was offered “valet” service (meaning car pick up and delivery). On July 6, the “valet” service would not be available. I agreed instead to drop off the car on July 8 and was promised that somebody would drive me home. When I arrived on July 8, maybe a few minutes past 6pm, Skorvanek said that neither he nor his two employees who were chatting with me could drive me home even though I live a 3 minutes drive from the dealership. I think skorvanek should be fired. More

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Great thorough service explained what was inspected. Nothing was needed and I felt confident in report. They did not try to sell unneeded service. Nothing was needed and I felt confident in report. They did not try to sell unneeded service. More

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I was very pleased with my service and the quick turnaround for an unexpected repair. turnaround for an unexpected repair. More

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The service staff was ready for me immediately when I arrived and Vince noted my requests expeditiously. Everything was done on schedule and the car was washed. Highly recommend. arrived and Vince noted my requests expeditiously. Everything was done on schedule and the car was washed. Highly recommend. More

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Jaime was excellent. Communication was clear and prompt. Bill the Manager was terrific. The best. Communication was clear and prompt. Bill the Manager was terrific. The best. More

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BMW if Darien has a great Sales and Service. Steve in Sales is the best and the Service department is great too Steve in Sales is the best and the Service department is great too More

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The Master Technician at Darien BMW performed top-quality work, diagnosing complex issues and fixing them correctly the first time. work, diagnosing complex issues and fixing them correctly the first time. More

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