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Bill Plane
Refer Me
54 Reviews
Hello my name is Bill Plane! I have specialized in customer service for 15yrs. I work at Sunshine Toyota in Battle Creek. We are the #1 Toyota Certified Used dealer in the state of Michigan. Here at Sunshine we go over and above to help you with your car buying needs. Stop in and see me or call Monday - Saturday with any questions or information gathering.
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54 Reviews of Bill Plane
September 23, 2024
Everything went quick and they informed me of everything I needed to know. Randy was extremely helpful. I needed to know. Randy was extremely helpful. More
by Nick Robinson
Other Employees Tagged: Randy Dibiaggio
September 12, 2024
Aaron was very patient with all my questions and emails. He provided timely and thorough responses. I would recommend Aaron to anyone looking for a vehicle. Same goes for Bill Plane and the young man who se He provided timely and thorough responses. I would recommend Aaron to anyone looking for a vehicle. Same goes for Bill Plane and the young man who set up my phone and reviewed the many functions in a Crown. Great experience. More
by ppejakovich
Other Employees Tagged: Aaron Pennock
September 11, 2024
Had a great experience working with Tim and Bill at Sunshine Toyota. They did a great job communicating throughout the process as I awaited the shipment of my new car. Would highly recommend working wi Sunshine Toyota. They did a great job communicating throughout the process as I awaited the shipment of my new car. Would highly recommend working with them! More
by jared.lucas277
Other Employees Tagged: Tim Robertson , Adrian Rogers
August 29, 2024
Outstanding experience, patient, thorough and very accommodating in the process. Truly exceptional and open to all questions. Highly recommend as dealership of choice. Definite customer centric cul accommodating in the process. Truly exceptional and open to all questions. Highly recommend as dealership of choice. Definite customer centric culture, Zach did a great job in all regards! More
by Romeoo
Other Employees Tagged: Zach Brown
August 11, 2024
I’ve worked with Tom in the past and could not be more pleased with his service and attention to detail. Bill in finance was great to work with for all the paperwork. Many thanks!! pleased with his service and attention to detail. Bill in finance was great to work with for all the paperwork. Many thanks!! More
by Jrshepperly
Other Employees Tagged: Tim Robertson
July 31, 2024
They were prompt and professional. Explained in detail the whole process. Would recommend and do business again for sure! Explained in detail the whole process. Would recommend and do business again for sure! More
by bakersbuilers
Other Employees Tagged: Zach Brown
June 19, 2024
The staff at Sunshine Toyota are friendly and the facility is clean, including waiting areas and bathrooms. Communication, however, between staff members and customers needs to be improved. We had facility is clean, including waiting areas and bathrooms. Communication, however, between staff members and customers needs to be improved. We had multiple issues between our sales person and ourselves and the sales person and the manager. We were unable to take our new car home right away due to policies with payment that weren’t made clear at the beginning. A payment structure that had been fine at other dealerships was not cleared at Sunshine; that is understandable, but frustrating when not stated ahead of time. This resulted in multiple multi-hour trips to the dealership, since we aren’t local. As customers, we only navigate buying new vehicles, every few years or more. Sunshine Toyota does this process every day and should be willing to assist customers, making it as clear and easy to navigate as possible. To end on a positive note: Angel detailed the used car before I picked it up and did an amazing job - it felt like new! More
by K615
Other Employees Tagged: Justin Strunk , Lisa (secretary), Angel (detailer)
June 10, 2024
Efficient looked for the best deal through Toyota. Not pushy salesperson But friendly and warm. Liked their customer service approach. Not pushy salesperson But friendly and warm. Liked their customer service approach. More
by Stormfly
Other Employees Tagged: Zach Brown, Krista Shields
May 08, 2024
From start to finish, I had just an amazing experience with Bill Plane and Sunshine Toyota! This was an out-of-state deal, so there were a few extra issues and questions that I had. Bill did an amazing j with Bill Plane and Sunshine Toyota! This was an out-of-state deal, so there were a few extra issues and questions that I had. Bill did an amazing job! He communicated promptly, both via phone and text, the requirements and information that I requested in a professional manner. Also, I had a bit of a time crunch to finish this deal… Bill made sure my time at the dealership was efficient yet thorough to complete the purchase and feel satisfied with the experience. Great job! More
by Kenny K
Other Employees Tagged: Adrian
April 16, 2024
Bill at Sunshine Toyota went out of his way to make sure our new sequoia was transported in a timely manner. They had a great price we couldn’t pass up and treated us fairly. our new sequoia was transported in a timely manner. They had a great price we couldn’t pass up and treated us fairly. More
by Justin P
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