Bill Petty
Bill Petty at Mercedes Benz of Santa Rosa

Bill Petty

Service Advisor

Mercedes Benz of Santa Rosa

2881 Corby Ave
Santa Rosa, CA 95407

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4.7
15 Reviews
4.7

15 Reviews

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15 Reviews of Bill Petty

February 26, 2026

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Employee Rating

They were able to get me scheduled next day. The service was quick and my car was spotless at the end of service. More

by LIZLEON.SOC
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 26, 2026

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The lack of timely information, changes, and most important the lack of customer active listening was painful to deal with. Your staff utilizes big words, like transparency etc, however, actions don' More

by 70435eg
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

February 26, 2026

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I've been buying vehicles from them since 2009. Their service staff and prompt responses are truly exceptional! More

by RDUPREEZ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Weber

February 21, 2026

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Employee Rating

Bill was an excellent service advisor. Also to my surprise when I went to go pay my bill, you guys gave me half off my service so thank you. It’s a pleasure doing business with you. More

by melaniemurray03
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 16, 2026

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Employee Rating

Deric is always very professional. He offers amazing mechanical advice. He goes out of his way to make sure me feel welcomed. Deric always keeps me in the loop by actively communicatin More

by THOMASS707
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Recommend Dealer
Yes

February 14, 2026

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Bill provided me excellent information and customer service. He was very professional in his communication about my vehicle. More

by JEFF.SCHMIDT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tiffany Weber

February 13, 2026

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Employee Rating

Everybody from sales to service has always been attentive, professional and warm in personality. I have nothing but five stars for the entire staff. More

by jesseortizgolf
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rick Stuflick, Tiffany Weber

February 12, 2026

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Employee Rating

Derek was great to work with and everything was completed in the timeframe. He told me, excellent service thank you.! 🤩 More

by tamikalfos
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 11, 2026

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Employee Rating

Customer service is 5 stars! ! Very happy using this service center for our car. Thank you!! More

by Bmwmom143
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 11, 2026

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Employee Rating

I was pleased with both the sales and service departments. I you are looking for a good dealership this is the one. More

by Surfdnorris
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Staur

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