Bill Palmeri

Very aware of safety of customers, professional staff from call center to sales team. The vehicle I initially showed interest in, had unexpected issues, the manager and sales person shifted an alternate from call center to sales team. The vehicle I initially showed interest in, had unexpected issues, the manager and sales person shifted an alternate choice from one of the other sites to location i contacted. The vehicle was present when stated, and it is comfortably in our family. More

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2017 Ford Raptor *Purchased over the phone!** My wife and I had been looking at the Ford Raptor for a while and Anderson had one! I called up the main line and asked for a sales associate. I worke My wife and I had been looking at the Ford Raptor for a while and Anderson had one! I called up the main line and asked for a sales associate. I worked with Mitch Edler and Bill who helped me purchase the truck over the phone! I trusted these guys that the truck was in the shape of the photos and as good as they said. My wife and I traveled 2 hours from Iowa to pick it up. When we arrived I have to say I was impressed with the level of professionalism and expedited process. Mitch and Bill along with help from some associates were very knowledgeable and the truck is in absolutely perfect condition, just as they said. I highly recommend this dealership if you are looking for your next vehicle! More

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My 3rd purchase from Andersson Rock River Ford once again I am the happiest customer ever .My overall experience was perfect and there is nothing better than working with Bernie Krowczyk and Gre once again I am the happiest customer ever .My overall experience was perfect and there is nothing better than working with Bernie Krowczyk and Greg Decman ,they're get it done and get it done right and keep people happy while keeping a great attitude just makes the whole experience slick ,smooth ,amazing and professional .thank you Caesar and Bill for all you did. I was and am one hundred percent satisfied. it's a real nice feeling when you pay for something cuz as we know stuff like this is a pretty big expense but when you can pay a payment and not be sad about it you're happy because you look in your garage and you smile and go I'm paying for that and I love it. More

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We love our salesman Mike Asanoski and our Kias! We love our salesman, Mike Asanoski and we just purchased our 2nd Kia. We own the Kia Optima 2 years ago and just purchased the Kia Sorrento. The We love our salesman, Mike Asanoski and we just purchased our 2nd Kia. We own the Kia Optima 2 years ago and just purchased the Kia Sorrento. The Kia dealership is first class in customer service. Our salesman is the hardest working salesman we have ever met and the dealership treats you like you are purchasing a luxury car no matter what car you purchase. Their service department is excellent also. I would highly recommend Mike and Rock River Block. If you are looking for a car, be sure to ask for Mike! More

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Great They were helpful and got me the car I wanted. Made sure it got though loan dept. Asked all my questions. Very pleasant to work with. Mitch was helpfu They were helpful and got me the car I wanted. Made sure it got though loan dept. Asked all my questions. Very pleasant to work with. Mitch was helpful and making sure i got set up in my new car. Showed me how to hook up my phone to Apple carplay. More

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ease of process Mitch and the rest of the team , made the whole process simple. Everything was handled in the low pressure, customer friendly manner. Not what I expe Mitch and the rest of the team , made the whole process simple. Everything was handled in the low pressure, customer friendly manner. Not what I expected . thanks More

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Ki Sportage Had a great experience at rock River Kia! Mitch was very helpful and knowledgeable and put me in a car that I truly like. A lot Had a great experience at rock River Kia! Mitch was very helpful and knowledgeable and put me in a car that I truly like. A lot More

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Joshua is the man who made it happen I had a wonderful experience working with Josh. He really listened to what I needed and made it happen. I was very pleased with the overall experience I had a wonderful experience working with Josh. He really listened to what I needed and made it happen. I was very pleased with the overall experience and walked away with a car that I was happy with. He went above and beyond to make everything work for me and I will definitely recommend him to anyone looking a car. More

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Lease a Forte5 KIA Joshua was very kind, knowledgeable and patient! He tried very hard to please us so we will be happy with what we were getting! He also got my cell Joshua was very kind, knowledgeable and patient! He tried very hard to please us so we will be happy with what we were getting! He also got my cell connected to the car! I really appreciate that! More

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Great Dealer Ship had a great expierance The Sales Persons were very helpful its a great dealer ship. service adviser is a great help. have been dealing with mike asanoski. and bill The Sales Persons were very helpful its a great dealer ship. service adviser is a great help. have been dealing with mike asanoski. and bill More

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