Bill Murdock
Bill Murdock at Orange Buick GMC

Bill Murdock | Page 31

Service Consultant

Orange Buick GMC

3883 West Colonial Drive
Orlando, FL 32808

Contact Me
4.9
477 Reviews

With a welcoming smile Bill makes your Service visit a "Easy Breezy Experience". Customers love him and so would you. Stop by and see him today.

Dealership Experience

34 yrs, 5 mos

Industry Experience

45 yrs, 10 mos

4.9

477 Reviews

Write a Review

477 Reviews of Bill Murdock

March 16, 2021

Dealership Rating
Employee Rating

I take my car here for all it’s maintenance. The staff is friendly and efficient. Bill is fantastic. I come away confident that the car was fixed correctly. More

by LBUCHANAN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 11, 2021

Dealership Rating
Employee Rating

I needed an oil change & tire rotation and didn't have a lot of time yesterday, but it was my only open day this week. I see this dealer offered same day appointments via their website and they got me in r More

by kirk palis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glenn Dzengeleski

March 09, 2021

Dealership Rating
Employee Rating

Not good scheduled an appointment to have a piece put back on came off during the car wash had to reschedule because they didn’t order a 2nd part now I have to make a 2nd trip 😡 More

by 2018 Encore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 26, 2021

Orange Buick GMC responded

Thanks for your review. I'm not really sure of your details, but please feel free to call me at (407) 291-8110 to discuss. Mike Richardson, Fixed Operations Manager.

March 02, 2021

Dealership Rating
Employee Rating

Main visit was for an oil change but that same morning I had a flat tire with a nail, I was told by the service advisor that I need to buy a new tire.. Tire is not repairable. I went to Discount Tire and th More

by LUIS.ROMAGUERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 26, 2021

Orange Buick GMC responded

Thank you for the review. While we cannot discuss the details of this particular repair, our technicians are trained to make the best recommendations available at the time of service. It would be far too speculative to comment on a particular past tire repair situation, given that the variables are simply far too wide ranging. We do hope to be able to earn your business in the future! Mike Richardson, Fixed Operations Manager.

February 26, 2021

Dealership Rating
Employee Rating

Very good service. Car was taken back right away by my service advisor . I was hereon Sat the 20 but they had to get one part from Lansing Mi said it would be in by Fri or Sat It came in Wed and I cam More

by CRAWFORDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 19, 2021

Dealership Rating
Employee Rating

Have come here for years for service and to purchase new cars. Always a great experience!! The people are friendly and knowledgeable and the service people always get me in and out as quickly as possible! More

by JBRAUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 02, 2021

Dealership Rating
Employee Rating

This dealership was clean and accommodating. The staff were courteous, helpful, and knowledgeable. I will return for any future service needs, as their is reliable. More

by sfrankli7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jen Cisler

January 04, 2021

Dealership Rating
Employee Rating

Got me right in and out plus added a tire rotation without having to reschedule another appointment. Also kept me posted about the completion time. More

by CZUCHAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 24, 2020

Dealership Rating
Employee Rating

Was disappointed when they charged me 37.00 to rotate tires especially n the tech didnt even check air pressures discount tires rotate for free n check your air pressures for free as well so this will b More

by FISHERMANIIILURES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 07, 2021

Orange Buick GMC responded

Thank you for your review. We always strive to get better, so we'll learn from your situation. If you'd like to call me, I'd definitely be interested in discussing this personally - Mike Richardson, Service Manager, 407.295.8100. Thanks!

December 20, 2020

Dealership Rating
Employee Rating

The staff were very courteous and helpful. The service on my vehicle was timely, well done and it was ready on the time promised. Well done. More

by nugent_james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Cicero , Rueben

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