Bill Miller
Bill Miller at McGrath City Honda

Bill Miller

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

4.4
67 Reviews
4.4

67 Reviews

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67 Reviews of Bill Miller

September 24, 2024

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Great service, I did not have an appointment however I was still provided service before service was provided for others who made previous appointments! Thanks More

by Irmaortega2268
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2024

McGrath City Honda responded

Hello, we’re so pleased to hear you had a five star experience! Thank you for sharing your kind feedback, it truly means a lot to our team! The McGrath City Honda family looks forward to your next visit with us soon!

September 23, 2024

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Made an immediate appointment with McGrath & brought car in the same day. Service was great. More

by rivynut
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2024

McGrath City Honda responded

Hello, we’re thrilled to receive your glowing five star review! Your feedback inspires us to keep delivering the best service possible, thank you! The McGrath City Honda family looks forward to your next visit with us soon!

August 12, 2024

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Couple years ago my button which starts the car died. I was charged $200 for diagnostics to see if warranty covers part. It was covered, service mgr refused to credit it. After waisting lot of time maki More

by mrkgrutz
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jeremy Sanchez

Aug 20, 2024

McGrath City Honda responded

Hello valued customer, our team is sincerely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Noel Ruiz to discuss the situation further, nruiz@mcgrathcity.com. McGrath City Honda looks forward to hearing from you soon!

June 27, 2024

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Great service from knowledgeable technicians . I have confidence in the quality of service rendered. In a minimal amount of time waiting More

by nancywemhoff
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez

Jul 09, 2024

McGrath City Honda responded

Nancy, our team is thrilled to hear about your wonderful five star experience with our team an services! We appreciate your kind words as well as taking the time to share your feedback with us! The McGrath City Honda family looks forward to your next visit with us soon!

March 07, 2024

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I have been a customer for the past 25 years . Great service on all fronts, I will continue to be a customer. More

by John.stompor
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Recommend Dealer
Yes

Other Employees Tagged: Uros Matejic

Mar 09, 2024

McGrath City Honda responded

John, your kind words never fail to make our team members smile from ear to ear! We appreciate your loyalty and support dearly! The McGrath City Honda family looks forward to serving you for years to come!

November 20, 2023

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I would've give. 5 stars. However, after my last service the box with the part was left in my car on the front seat. More

by Jamie W
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez , Alfonso

Nov 26, 2023

McGrath City Honda responded

Jamie, we're thrilled to hear about your wonderful experience during your last visit! We're also overly apologetic that you didn't get to experience our normal McGrath five star standard during your entire last visit! Our team deeply cares about every detail, big or small. Please reach out to Dana Grande to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Honda looks forward to hearing from you soon

July 16, 2023

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The staff demonstrated professionalism, and courtesy, while being serviced. I felt appreciated as a customer, and I felt great about being able to purchase my vehicle from McGrath City Honda. This is tru More

by thompsonceleste72
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Hinojosa, Dariusz Senkow

Jul 24, 2023

McGrath City Honda responded

Hello, we're delighted to hear about your wonderful five star experience with our team and services! Especially when working directly with some of our incredible team members! We appreciate your kind words dearly! The McGrath City Honda family looks forward to your next visit with us soon!

February 25, 2023

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Excellent customer service and support. A tad expensive and overpriced for repairs. Overall, great customer so far experiencing attentiveness and communicative when explaining service matt More

by KeKe
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez , The young lady at the cashier booth was very pleasant and helpful but I didn’t get her name.

February 20, 2023

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Avoid this dealer at all cost. Worst experience ever. Bait and switched. Quoted $340 for the front breaks end up payed over $600. Wanted to charge me $400 for spark plugs. This is More

by danbahrin
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Recommend Dealer
No

Other Employees Tagged: Jeremy Sanchez

January 17, 2023

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The service at this dealer is amazing! Bill Miller is the best service rep in the business!!! More

by driedstra
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez

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