Bill Mashburn
Bill Mashburn at Landers McLarty Nissan of Huntsville
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Bill Mashburn

Service Manager

Landers McLarty Nissan of Huntsville

6520 University Dr NW
Huntsville, AL 35806

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rated
11 Reviews

Dealership Experience

38 yrs, 9 mos

Industry Experience

38 yrs, 9 mos

Specialties & Trainings

Nissan Master Technician

ASE Master Technician + L1

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rated

11 Reviews

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11 Reviews of Bill Mashburn

March 07, 2023

Dealership Rating
Employee Rating

Austin was extremely knowledgeable about my vehicle and was able to explain why each part of my service was necessary. Excellent service! Quick and precise. Always a good experience! More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Ward

Mar 09, 2023

Landers McLarty Nissan of Huntsville responded

Thank you Heather!

April 11, 2021

Dealership Rating
Employee Rating

Service at this dealership has declined the past few years and service manager may be suffering burn out. Will be taking my cars elsewhere for maintenance. More

by Okey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
May 18, 2021

Landers McLarty Nissan of Huntsville responded

We are sorry to hear that you are not happy with you experience with us and would love the opportunity to gather more details about your visits so we may address your concerns in hopes to regain your trust and confidence back with our Company. Please reach out to Bill Mashburn at 256-837-5752.

August 11, 2020

Dealership Rating
Employee Rating

trash service Have a "noise" coming from front end of my vehicle. 2017 versa with 23,500 miles, make an appointment to have it looked at, show up at my set time, se More

by tmyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

July 10, 2020

Dealership Rating
Employee Rating

This dealership is TERRIBLE . I’d rate ZERO stars if i could. Absolutely the worst customer service i have ever received. I do not recommend anyone purchase a vehicle from this dealership. The service adv More

by Shakai Osbourne
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eddie Williams, Margaret Reis , Tracy Lewis

June 06, 2020

Dealership Rating
Employee Rating

Bill Mashburn and his staff have always been so kind, helpful, and professional. They all go above and beyond to make sure that me and my family are taken care of. More

by Trickey
Recommend Dealer
Yes

June 05, 2019

Dealership Rating
Employee Rating

Good Service My car was making noises and he checked my car, they fixed the problem, and overall was nice. will be back cause he was nice. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2019

Landers McLarty Nissan of Huntsville responded

Maria, we're happy you found our staff to be so supportive during your experience here at Landers Mclarty Nissan. We're looking forward to your next visit with us!

January 26, 2018

Dealership Rating
Employee Rating

Nissan Maxima I initially had a horrible experience with my purchase/sales team at Lander's Nissan. However, when I had a issue with my 2010 Nissan Maxima (recall). More

by Jstone
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Austin Ward

Jan 26, 2018

Jstone responded

To add to this: I would be inclined to try this dealership again for a new/used purchase again, due to the service provided by this team. Exceptional.

January 15, 2017

Dealership Rating

Service is very slow! After having my Altima's transmission replaced here about 2 months ago, it was still acting up. I called to make an appt and got one for 10:15 and was More

by Amber0512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Aaron Clardy

Feb 16, 2017

Landers McLarty Nissan of Huntsville responded

Thank you for providing feedback about your service visit. I am sorry to hear that you experienced an extended wait to have the vehicle repaired. We would love the opportunity to address your concerns, please give us a call at 256-837-5752 ext. 5288 at your earliest convenience.

June 24, 2016

Dealership Rating
Employee Rating

Best Dealership in the Valley Eddie Williams and his sales team are truly awesome, they met and exceeded all my expectations, never exercised any sense of frustration in the proces More

by #hatchett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Williams, Bruce Bennett , Sylvester Redix, Clay Wiginton, Deon Johnson

May 18, 2015

Dealership Rating

service department scheduled repair on a used car for touchup paint. took the car to the service department the day the car was scheduted and the head service person sai More

by unhappy
Customer Service
Recommend Dealer
No

Other Employees Tagged: Earl Burke

1

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