Bill Kopp

They have had my car for 2 weeks. The person in charge will not talk to me. They are always busy and never call back. My KIA Niro needed a new transmission after 16,000 miles! It The person in charge will not talk to me. They are always busy and never call back. My KIA Niro needed a new transmission after 16,000 miles! It was supposed to be done a week ago. The rental taxed are piling up. KIA is still junk, and KIA of Cherry Hill service is crap. More

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Good customer service friendly people I would recommend them to my friends and family very knowledgeable about the car I have bought and leased before at the location them to my friends and family very knowledgeable about the car I have bought and leased before at the location More

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Where, do we start, I took my car for service, oil change, I had moved from up north, it seem incompetence is all over South Jersey. I been here few times I check the oil a few days later and always m change, I had moved from up north, it seem incompetence is all over South Jersey. I been here few times I check the oil a few days later and always missing a quart oil, and they have no clue. One my Hid bulb burnt, I buy it there,not only lady work there have a nasty attitude in witch is everyone outhere they stick is awfull, they offer to put on, not only I paid about 300 bux for a xenon light bulb, but they break the headlight, and is expensive as xxxx my car have all this lights on the dashboard saying there a problem and they want act like they have nothing to do with it, so since im not the avarage woman, I question it and I was given run around, until I got pist and xxxx broke loose, they are incopetend and customer run around service suck big time. Wont even buy a car there, they dont deserve good customers, and your over priced on oil change, they dont do factory recomended checks in your vehicle they dont rotate your tires everything is a charge., and they change Staff and no one knows nothing, they promise they doing something and they dont do it. Make sure you get it in writing what ever they tell you, I recently had to change the other side bulb went somewhere else and notice the xxxxtie work they did on that other headlight, that they had to buy to replace the one they broke, and I had to call and place the order myself because they didn't do there job, and they thought I was going to go away, my bumper coming off there missing srcues here there and to believe, I gave it to kia dealer to work on it because I didn't want extra problems. Never again deal with them. Ohh and expect to run on there parking lot looking for your car because there to busy outside sitting down and smoking and can bring your vehicle to door where you drop it off. More

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Did not explain about finance aim paid to much I not satisfied I went back to chery hill the next day manager told me all the paper work was send he can't do enything bad dealer aim pay for my car 50000 satisfied I went back to chery hill the next day manager told me all the paper work was send he can't do enything bad dealer aim pay for my car 50000 dollars went I only old 15000 dollars on my lease very bad More

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The staff at cherry hill Kia were very helpful and friendly. Great experience my sales guy frank Perez was the best. friendly. Great experience my sales guy frank Perez was the best. More

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Terrible fraudulent dealership - hard sell, deceiving management and salespersons, and over priced. I purchased a CPO vehicle which was NOT CPO. 11 major items not performed or replaced. Contacted NJ management and salespersons, and over priced. I purchased a CPO vehicle which was NOT CPO. 11 major items not performed or replaced. Contacted NJ Consumer Affairs which is negotiating a settlement. Foulkr dealerships are dirty and should not be trusted. Buyer beware. More

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Excellent people and always pleasant. especially Ryan Marche.Answered all my questions and phoned when he said he would. Very helpful when I picked up car. especially Ryan Marche.Answered all my questions and phoned when he said he would. Very helpful when I picked up car. More

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Terrific experience from ordering my Telluride to the delivery and purchase process. Bill, Jenna, and Rita were all a pleasure to work with. Will buy from again and refer to others. delivery and purchase process. Bill, Jenna, and Rita were all a pleasure to work with. Will buy from again and refer to others. More

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Excellent service on the car and excellent customer service. The Service Department let me know what was needed, answered all my questions and had the car back to me in a timely fashion. The courtesy s service. The Service Department let me know what was needed, answered all my questions and had the car back to me in a timely fashion. The courtesy shuttle was a great feature. More

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Bill Kopp avoided my calls about an incident that really resembled a bait and switch. I have to say that I feel this dealership is unprofessional and damaging to the KIA brand. Beware of price gouging in th resembled a bait and switch. I have to say that I feel this dealership is unprofessional and damaging to the KIA brand. Beware of price gouging in the name of Covid and its affect on car shortages. Very poor excuse, but worse is the top guy avoids his customers. My name is Bruce A Abate and I don't hide from the customers who patronize my company. I doubt this review will even be posted. More

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