Bill Holliday

I have been trying to contact Bill Holliday for over a week now. I keep getting his voicemail and o return calls back. I just purchased 2020 volvo xc60 less the3 months ago. I took it in for service b week now. I keep getting his voicemail and o return calls back. I just purchased 2020 volvo xc60 less the3 months ago. I took it in for service because the AC was not getting cold. They told me it was a leak in oe of the hoses. They offered to pay half the cost since it is not covered under the warranty. I agreed to pay half and I still haven't heard back from Bill. It is starting to get hot outside and I need my ac fixed. Can someone please help. Thanks so much. Terrance Howelll More

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Greg was great through the whole process. Will definitely shop here again when looking for my next vehicle. Will definitely shop here again when looking for my next vehicle. More

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My Murano now has 5000 miles on it, so I took it in for service a second time. It still rocks back and forth on the road. This time they drove it and verified that. They don't seem to take me seriously service a second time. It still rocks back and forth on the road. This time they drove it and verified that. They don't seem to take me seriously and told me its the 20" wheels. They said that the "low profile" tires will cause the car to rock. They must think I'm a dummy. It has factory wheels and tires and if all 20" wheels caused all cars to rock back and forth no one would have them on their vehicles. They also promised that I could drive another Murano with 20" wheels to see if it also rocks. That hasn't happened. When I take a car in for service with a problem I expect the car to be fixed before I leave the dealership. This isn't the case at this dealership. They send you home not fixed to return again and again. I wish I would have bought a different brand of car. This is a horrible experience for me. More

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Great to work with these guys. I’m in there a lot charging my Leaf so I get to interact with Damon and Dave often. charging my Leaf so I get to interact with Damon and Dave often. More

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Service writer doesn't listen and refuses to help customer. I drove 45 minutes for service only to return home with the same problems. They wouldn't test drive the vehicle to experience what I have b customer. I drove 45 minutes for service only to return home with the same problems. They wouldn't test drive the vehicle to experience what I have been. What a waste of my time. I should have used a different dealer More

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I have been using Bommarito Nissan for service the last few years. My Murano was getting old and needed some work so Bill referred me to Will for a new one. They ended up getting me a brand new Murano in few years. My Murano was getting old and needed some work so Bill referred me to Will for a new one. They ended up getting me a brand new Murano in my budget. I'm so happy! More

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Teddy is very friendly and easy to work with. He found us several discounts we qualified for. We are very happy with the price of our car and excellent customer service. Thank you! several discounts we qualified for. We are very happy with the price of our car and excellent customer service. Thank you! More

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Excellent Service Dept I had a Saturday appointment for an oil change and tire rotation on 5/2/20 which I scheduled online mid-November 2019. Upon my arrival, I was instant I had a Saturday appointment for an oil change and tire rotation on 5/2/20 which I scheduled online mid-November 2019. Upon my arrival, I was instantly greeted by Service Advisor Bill but informed the internet was down at the dealership (due from a situation out of the dealership's control) affecting the service dept to look up my file/information to get my car into a service bay. Bill apologized for the inconvenience, which I appreciated. After some discussion, I stated that due to my proximity to the dealership as well as Saturday's being my only option to come to the dealership for service, I decided to wait to see if the internet would come back. 30 mins later, I see my car being pulled to a service bay to begin the oil change. I went to speak to Bill inquiring status after what I saw, to then be informed he was given the approval (I'm assuming by the service manager) to proceed with the service on my car despite the service dept system still being down. This is what customer service is all about!! Taking lemons and making lemonade....all to appease the customer, which they certainly did for me in this situation. I was very grateful especially since the next available Saturday service appointment was over a month out. A BIG thank you to the Bommarito Nissan West/Ballwin Service team for taking care of me and getting my service completed despite the circumstances. More

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Awesome service and Ted was so great to work with. Made everything so easy! Above and beyond our expectations Bommarito West is surely the best!!! everything so easy! Above and beyond our expectations Bommarito West is surely the best!!! More

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Bommarito nissan has been fantastic to deal with over the years. Just recently came in and bought another vehicle, Mark and Dave were outstanding to deal with. Anyone who I would refer, I would definitely se years. Just recently came in and bought another vehicle, Mark and Dave were outstanding to deal with. Anyone who I would refer, I would definitely send them to Bommarito Nissan Ballwin More

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