Bill Ferguson
Bill Ferguson at Southern Team Hyundai Nissan Subaru Volkswagen
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Bill Ferguson

Rental Car Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.2
130 Reviews

Bill made a big change in 1977 when he moved to Roanoke to continue his education and start his business career. He's now been in the automotive and trucking industry for over 20 years with stints in service and parts, and his extensive knowledge has been on display at First Team since 2009. Bill appreciates that First Team will go the extra step to make things right for their customers. Bill has been married for 30 years with two grown children, and his hobbies include golf and working in the yard.

4.2

130 Reviews

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130 Reviews of Bill Ferguson

April 16, 2025

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Employee Rating

Absolutely disgusted how they talked to me and about my vechile. Very rude , not dealing with them again . They could have not been so rude. This kind of service I got was very wrong from a dealership. More

by Brybry110
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Dave Wood, Mike Adams (Hyundai), Eric West , Erick shop for-men.

March 30, 2025

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He was very informative about each and every car he showed us. He was very kind. Also not a pushy salesman, showed us all the options we had on the vehicle and the loan process More

by DSHEARPERFECTION
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Recommend Dealer
Yes

February 08, 2025

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They provided great service with demonstration of good communication answering all our questions or concerns with professionalism. More

by jralls1
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Recommend Dealer
Yes

Other Employees Tagged: Mike Adams (Hyundai), Danielle Starkey , Hayden Shaw

January 24, 2025

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There great always done on time and everyone is great and friendly. No problem with getting an appointment the online scheduling worked great Tha ks More

by Shon thompson
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Recommend Dealer
Yes

Other Employees Tagged: Mike Adams (Hyundai), Danielle Starkey , Hayden Shaw

January 14, 2025

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Loved working with Trey! He is awesome. Everyone there was very friendly. Looking forward to utilizing your Service team. More

by allbeckrhonda
Recommend Dealer
Yes

Other Employees Tagged: Trey Harrison

January 10, 2025

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People in dealership are friendly in very helpful. I am very impressed with all people there . Thank you More

by hphan1969
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Recommend Dealer
Yes

Other Employees Tagged: Mike Munsey, Nicole Kelley

December 23, 2024

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Customer service at its worst. Every one I spoke with has an attitude. My car was supposed to be done in 4 hours so they wouldn’t give me a rental. 3 days later they still can’t te More

by Mamax2
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Recommend Dealer
No

Other Employees Tagged: Harold Woody, Danielle Starkey

December 19, 2024

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Everyone gives you their best southern charm, but no one actually wants to help you there. When I bought the car the salesperson asked me "what do you want to know about the car?" Can't ask what I don't k More

by cynthyamccann
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dave Wood, Mike Munsey

December 02, 2024

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Got me in quickly and keep me notified everyday on the progress. Definitely use them again. More

by lrmom
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Recommend Dealer
Yes

September 30, 2024

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Very good I would recommend them . they were helpful when we had question s we were pleased More

by rjengo
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beth Lewis, Harold Manalo

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