Bill Duque

Roy Hassan was a dream to work with. He gave me all of the space I could have ever needed to inspect the vehicle I was interested in. He provided all of the vehicle history reports & ser He gave me all of the space I could have ever needed to inspect the vehicle I was interested in. He provided all of the vehicle history reports & service records before I even had the chance to ask. The dealership was even able to have the technician who inspected the vehicle for the state speak with me and address all of my questions. Roy's extensive history with car sales ensured that all of my needs were met. The sales management and GM were all kind & willing to negotiate. The GM of the store took his time to have a genuine conversation with me before Roy & I started the sales process. You don't find this kind of treatment elsewhere. This dealership is ready to do business & make a deal for you.. After all this greatness - they offered me a ride all the way back to my home to drop off my other vehicle & back to the dealer to pick up my truck. Incredible. Please take the time to give them a visit if they ever have a vehicle that could be right for you. Truly an ideal experience. More

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Outstanding customer service & purchase experience. Highly recommend. Integrated team approach. No pressure sales. Thank you Highly recommend. Integrated team approach. No pressure sales. Thank you More

by michelle.bills Verified Customer Verified Customer

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They are fair and forthright. The customer service was outstanding. Most importantly they were not pushy or overbearing. We were shopping following a total loss and needed to wait The customer service was outstanding. Most importantly they were not pushy or overbearing. We were shopping following a total loss and needed to wait on a settlement. They never pressured us to buy before we were ready although the salesman Shaz easy to get in touch with and communicative. He answered all of our questions promptly and set up test drives over the course of two weeks before we were finally ready to buy. Nice experience overall. More

by cnote55nj Verified Customer Verified Customer

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Ceidrick was absolutely a wonderful sales associate. He was patient, personable and professional. He was as very professional in all our interactions with us. The finance associate was also very know He was patient, personable and professional. He was as very professional in all our interactions with us. The finance associate was also very knowledgeable, pleasant and professional. He explained everything clearly and answered all our questions. More

by merlecuttitta Verified Customer Verified Customer

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I've been a loyal Hyundai buyer for many years and have always found Ideal to be helpful always found Ideal to be helpful More

by oofdust Verified Customer Verified Customer

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I have purchased or leased 6 Hyundai Sonatas and 5 Elantras in the past 30 years. They are very good cars at reasonable cost, are equipped with state-of-the-art safety features, and have the longest Elantras in the past 30 years. They are very good cars at reasonable cost, are equipped with state-of-the-art safety features, and have the longest warranty coverage. I just leased a 2024 Hyundai Elantra SEL from Ideal Hyundai. I compared Elantra prices on various Hyundai dealerships' websites in the Washington DC area. Ideal Hyundai in Frederick offers the greatest dealer discounts compared to other dealerships for identical models and trim levels. I phoned Ralph Johnson before going there and he verified the accuracy of the pricing. Ralph advised me how to get the best price for my trade-in. The dealership has a trade-in relationship with Carmax. Ideal offered me the same trade-in price that Carmax offered. I traded in my previous Elantra and drove out with a new 2024 Elantra. By trading in my previous car to Ideal, I only had to pay Maryland sales tax on the difference in price. Doing it this way, I saved $920 on the state sales tax. If I had sold my car elsewhere and then bought or leased a new car, I would have had to pay sales tax on the entire value of the new car. More

by michael@electricadvisors.com Verified Customer Verified Customer

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Purchased a 2025 Hyundai Santa Fe Calligraphy. The process went smoothly from start to finish. Verify responsive and flexible team that made the purchase easy. The process went smoothly from start to finish. Verify responsive and flexible team that made the purchase easy. More

by paterno.jeff Verified Customer Verified Customer

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They were very easy to work with, as there were no games! We went straight into a deal as they were straight to the point in what they could give me for a trade, as well as their financing options. I appreci We went straight into a deal as they were straight to the point in what they could give me for a trade, as well as their financing options. I appreciated them staying open late and making sure all customers were serviced and satisfied. It was the best car buying experience that I have ever had! More

by JH Verified Customer Verified Customer

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Purchased a new GMC Yukon Denali, the exact SUV my Husband wanted. Dan Painter was great to deal with. Medical circumstances made me think we would not be able to buy the Yukon as we were not able t Husband wanted. Dan Painter was great to deal with. Medical circumstances made me think we would not be able to buy the Yukon as we were not able to come back into the dealership, and I expected someone else would purchase my husbands dream truck. Dan arranged to complete the entire transaction remotely. He had it cleaned up and ready for us to pick up. We were in an out of the dealership quickly. The team at Ideal were caring and creative to our needs. Thank you all! More

by KELLY@YOURTRIPHOME.COM Verified Customer Verified Customer

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Best car buying experience ever. I appreciate the speed it was done. Ceidrick was great. I appreciate the speed it was done. Ceidrick was great. More

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